Business Coaching

Why You Don't Delegate Your Work.

Delegation is scary. It's a loss of control, it's relying on someone other than yourself to deliver, and a lot of people feel it actually will take more work than doing it themselves. That's all true. You do lose control — but in a planned and calculated way. You can monitor the situation.

Someone else does deliver — and with that, comes a host of insecurities and uncomfortableness. It's the unknown.

It will take more work — initially. But once the person has it down, you then can spend time on more important things.

Here's my hierarchy of delegation and where most of us get nervous when we think of delegating:

Tier 1 — Basic Work

This is the easiest part to delegate - the work. It just entails that the new person has the ability and focus to cover and deliver the proposed workload on time. Most of the time, they can do this part easily. At first, you have to walk them through it, but if you've chosen your person correctly, they will pick this up in a flash.

Tier 2 — Irregularities

This is where certain small 'bumps in the road' are found by the person and it takes them a little bit out of their regular basic work arena. Most (if not all) people can handle this area and usually you don't need to help out (maybe the first time). Example: when a bookkeeper finds an errant entry.

Tier 3 — Pop-Up Events

These are regularly planned events, deliverables and extra work that are expected, but do take the person out of the normal 'basic work' area. They might be a presentation, a monthly/quarterly report, or a meeting. This is a slightly scary area for delegators — they worry the person might screw up (and they will then look bad) or the person will forget (oops!).

Tier 4 — Emergencies

This is the critical, defining moment for delegators. They worry the person they delegated to will not be able to handle those emergencies which crop up from time to time. They could be mistakes made by the client, unforeseen circumstances, or just plain shake-ups of the normal process which have a critical time component attached to them. I always tell my clients this is where they have to jump in the first few times to help the person they delegated to with the matter at hand.

Tier 5 — Personality/Process Issues

Here is the deal-breaker for delegation. Delegators are afraid of relinquishing certain duties or projects because 'only they' can handle the people attached to the account or project. Usually they feel they have more time invested and really know the peculiarities of the people involved or they've built a solid reputation with them.

See where I'm going? A lot of delegation is the worry of losing control and taking a hit to your self-esteem. Remember . . . only YOU can do this critical work. What would happen to your ego if the person you picked did it BETTER? If they handled emergencies a little faster and more efficiently? If they ACTUALLY got along better with clients and colleagues than you did?

Most of the time, we are worried about the person screwing up and making us look bad (or worse, lose the account). The funny thing is, much of this is fixed by close monitoring and jumping in when needed. But the real obstacle in delegation is the psychic hit to our self-esteem, ego, and our work output. We don't want to look bad or ineffective.

Delegation is like jumping into a cold pool  — it's hard to talk yourself into it, but when you do jump in, it's cold for a few seconds and then you quickly get used to it. My mantra — if you don't delegate, you'll never move up, improve, or take on more challenging/interesting responsibilities.

 

A Goal Without A Plan Is Just A Wish.

A powerful quote and image (a la Mad Men) to start off your Friday. Next steps to be the person you could have become:

  1. Take a piece of paper and pen.
  2. Write down what you have right now — relationship, career, possessions, friends, worth, etc. Keep it general.
  3. Now write down your dreams — relationship, career, possessions, friends, worth, etc. Keep it general, but THINK BIG.
  4. Compare the two.
  5. Start developing paths with steps from your current state to your desired state.
  6. Start moving forward. Today.

"A goal without a plan is just a wish." - Antoine de Saint-Exupery

The Two Most Important Days Of Your Life.

“The two most important days in your life are the day you are born and the day you find out why.” — Mark Twain What a powerful quote. But what does it really mean?

And more importantly, what does it really mean TO YOU?

Some people already know — they're sure about their purpose. There are also some people who have a good idea, but they aren't 100% sure about why they're on this earth.

And then there are people who don't know. Why is that?

  • They don't want to know. When they get close to learning their true purpose — they step back and shy away.
  • They go through life without a purpose. They don't realize the magic of having a purpose and the power it brings.
  • They vacillate from one purpose to another. This isn't a bad thing — but in the end it probably causes internal and external confusion of purpose.

So the big question is — How do you figure out your life's purpose? I have some strategies:

  • Sit down and think, meditate and reflect.
  • Review where you've been, what you've done, and who you've impacted/influenced so far.
  • Review what things/people/activities energize you (and what ones enervate you).
  • Start to finely focus your lens and cull down your choices to a few.
  • Then step back and look at the whole picture.
  • Finally, make a clear decision, understand what your purpose is, and move forward.

Years ago, two powerful things happened which helped me fully understand my purpose in life.

First, one of my best friends from college, Dave Taylor, recommended a book to me — Tuesdays With Morrie. I can't tell you how much this book changed my life and outlook on the world. If you haven't read it — READ IT. If you have — READ IT AGAIN.

It allowed me to briefly step off the corporate rat race mentally and better understand what are the really important things in life.

Second, I hired Karen Gregaitis, my Dale Carnegie trainer and coach to help me excel and cope with my erratic corporate leadership role. She recommended I take an assessment call Tru-Values (a tool I use with many of my clients) which allowed me to better understand the value drivers in my life.

To this day, I focus on my four values - Encourage, Energize, Enlighten & Have Fun. Wonder why I coach, write, and speak?

I'm doing what I love. ARE YOU?

P.S. If you would like to learn more about the Tru-Values assessment, let's connect.

Are You An Egomaniac?

Are you late all the time? What causes that? Are you a perfectionist. an idiot savant or an egomaniac? Let's find out.

Be Proud Of Yourself.

As a coach, one of my responsibilities is to help my clients acknowledge their accomplishments. Why? Because we don't. We get so caught up in the rat-race, getting things done, moving as fast as possible — and we don't take the time to stop and review where we are and where we've come from.

A big part of my job is acknowledgement — I help my clients fully appreciate where they are in life — all the hard work, all the sweat and tears, all the long nights and early mornings — everything.

Why? It gives us perspective. It allows us to understand what it takes for us to really succeed. It also allows us to understand how hard we are on ourselves and how we forget all the hard work.

So . . . I want you to take a few minutes this morning and fully acknowledge where you are in life today:

  • Do you have a roof over your head? A lot of people don't.
  • Do you have a full stomach? A lot of people are hungry in this world.
  • Do you have a partner in life? Family? Good for you!
  • Are you employed? Nice work!
  • Do you have a car? Excellent!
  • Do you have a savings account? Good planning!

If you say yes to most of these questions — congratulations! If you have most - great job.

Be proud of yourself — who you are, what you do, who you impact, and what you leave behind. If you put yourself in the position of acknowledging your current position and what you've done — you have only one way to go — UP.

HOW DO YOU ACKNOWLEDGE YOUR ACCOMPLISHMENTS? HOW ARE YOU PROUD OF YOURSELF?

LET ME KNOW BELOW . . .

 

The Secret To Getting Things Done.

Candidly, it hard to get things done. Of course, some things are easy, but many of them are quite difficult. We are always looking for ways to do things better, faster, and with less worry and work. Years ago, I came upon one of the most simple and powerful quotes I've ever read. It's from Mohandas Gandhi, who in his 78 years of life, gave us so many great quotes (and his actions too!).

"Action Expresses Priorities."

That's it. That's MY secret to getting things done.

Think about it — All of your actions, all the things you do, all the things you deliver — set your priorities. Once you take action, you instantly decide what you want to do first. Why? People tend to act upon those things that have meaning to them.

But I think it's deeper than that. I think when you don't know what to do, you need to just take action anywhere and suddenly certain things will start to fall into place.

But that's the problem today — we don't take action. We're afraid to — we procrastinate, over-analyze, and postpone because we are sometimes afraid of action.

Because action will ensure we have to make a decision — we have to do something that is sometimes hard, or we will have to deal with the results of that action.

But what we don't realize is that action moves us forward. It propels us . . . it forces us to rocket faster and faster. And sometimes we are afraid of that.

So ask yourself:

  • How can I take action today?
  • What should I do first? Second? Third?
  • What should I stop doing?

So the next time you are putting off something — a decision, a task, a phone-call — just think "Action Expresses Priorities".

 

Who Else Wants To Add Power & Purpose To Their Life?

Ever see the last scene from The Bourne Supremacy? Here it is (start the clip at 1:25 in). In addition to the great soundtrack cut from Moby, you see Bourne walking off into the crowds of Manhattan.

Do you notice HOW he walks? With PURPOSE.

He has a fast stride, is focused, and is determined to move forward, quickly.

I want you to do the same thing. I want you to walk 20% faster than you do now. Why?

  1. You get where you're going faster.
  2. You use different muscles when you walk faster.
  3. You catch people's attention when you move faster.
  4. You breathe differently and your heart pumps a bit faster.
  5. It adds focus, energy, and action to every step you take.

Let me say that again — IT ADDS FOCUS, ENERGY, AND ACTION TO EVERY STEP YOU TAKE.

Focus - Since you're moving faster, you have to anticipate and react faster. So you have to hone in on what you're doing and focus.

Energy - Since you are moving your body differently and with purpose, you get the lungs, blood, and muscles all flowing.

Action - Combine both of these together and you are adding activity to a mundane process.

How many times do you catch yourself strolling or walking slowly? Ever think about how that makes you feel? That's right — it relaxes you, it slows down the energy, and allows you to focus (i.e., worry) about a lot of things.

Walking 20% faster will get you out of the doldrums, get your juices flowing, and honestly . . . ideas will pop out of your head. You WILL add power and purpose with every step.

Try it.

 

Make It Count.

One of the most energizing videos I've seen lately - great music, editing, quotes — Casey Neistat is a force to be reckoned with.

Quotes from the video:

"Life is a daring adventure or nothing at all." - Helen Keller

"Buy the ticket, take the ride." - Hunter S. Thompson

"You only live once, but if you do it right, once is enough." - Mae West

"Above all, try something." Franklin D. Roosevelt

"I never worry about the future, it comes soon enough." - Albert Einstein

"One who makes no mistakes, makes nothing at all." - Giacomo Casanova

"In the end, it's not the years in your life that count, it's the life in your years," - Abraham Lincoln

"Do More" - Casey Neistat (tattoo)

"If I'd followed all the rules, I'd never have gotten anywhere." - Marilyn Monroe

And my favorite: "Action expresses priorities." - Gandhi