You need to stay ahead of the curve. So if you do nothing, eventually the marketplace is going to catch up to you and pass you pretty quickly. If you do something slightly different, you’re just staving off the inevitable, it’s catching up soon.
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Too often, we are placed in a situation that requires us to modify our reaction to a person. We try to be professional, calm, cool, and collected — but sometimes we need to step out of our management comfort zone to react appropriately. Unfortunately, we don’t want to come off like a jerk. I’m here to help you.