Time

Don't Have A Job? It's YOUR Fault.

I'm not pulling any punches here. Why? Because I think most people who are looking for a job need a dose of reality instead of 'good thoughts' and 'quick tricks'.

Here are Rich Gee's 10 Commandments Of Looking For A Job:

1. It's going to be HARD.

You will push yourself farther than you've ever pushed yourself before — into areas that are uncomfortable — networking, connecting, selling, negotiation, schmoozing, etc. Get used to it.

WHY? Most job-seekers are afraid of the process. They want the limo to pull up to their house and whisk them off to their next position. Guess what? It's NEVER going to happen.

2. You must work 30-40 hours a week on your search.

It's a job to find a job. Any less is just fooling around. You have to put serious time into your search — if you don't you will just prolong your unemployment — turning it from a 3-6 month process to a 12-18 month ordeal. I have my clients do a simple math equation: Take your yearly salary and divide it by 12. That is how much you are costing your family for each month unemployed. Stop focusing on your severance package — go out and find a job!

WHY? Clients that dive into their search and spend a reasonable amount of time (30-40 hours a week), get a job. It's that simple.

3. Stop the whining.

Okay, you lost your job — get on with life. Stop navel-gazing and blaming yourself.

WHY? I encounter a number of clients who are wounded and use their loss as an excuse to bypass the difficult actions of a job search. If you are so damaged, it's time for you to seek help with a therapist. If not, get off your ass and move on. You're an adult and you have bills to pay and mouths to feed. Stop the pity party.

I hate to be blunt here — but you're an adult with responsibilities — get out there and make things happen!

4. Don't focus on your résumé every 5 seconds.

Get it done, keep it concise and powerful (and well-written). If you need help — spend the money and have it written for you. You can modify it for certain positions, but don't obsess about what other people say.

WHY? People get so attached to their résumé. They ask every friend and recruiter for advice and guess what? They tell them it stinks and that they have to totally modify it. Get it done and get it out. Stop looking for distractions.

5. Get out and meet people.

If you stay in all day and surf the web, that's not looking for work. It's vacation. To find that perfect position, you must be visible and expose yourself to A LOT of people.

WHY? It's a very simple equation: If you meet new people, you will make new opportunities, you will connect with hiring managers, you will be introduced to hidden positions, you will be offered a job. On the other hand, if you don't meet new people, less opportunities, less hiring manager interaction, less position options, and less job offers. It's that simple.

Hit the library. Make friends with the librarians — they can help you find information on organizations, industries, and people not found on the web. And it's fun — they start rooting for you to find that next position AND it gets you out of the house. One suggestion — try the smaller local libraries — they tend to focus on the serious researcher and not have a 'get em in/get em out' attitude to the masses.

6. Make yourself extremely marketable.

Hit the gym everyday. Eat well. Get an up-to-date haircut. Get new glasses. Dress in style and dress up every day. Act as if you are going out on a first date — first impressions are SO important.

WHY? Be Your Best — you are selling a product . . . YOU. You have to polish it until it shines and catches the light. Any less and you might be passed over for a single errant, inconsequential reason that you could easily fix. Take a few dollars and improve your wardrobe, your body, and your look. You want to hit them hard when they first see you.

7. Study your industry and market.

Don't sit around and surf. Immerse yourself where you're looking for a job. Learn what has happened, what is happening, and begin to predict what will happen. So many job-seekers look for positions but neglect to fully understand what's happening in their industry. When you have a job, you live in a bubble. Take the time and seriously dive into what is happening out in the world. It will come in handy during interviews.

WHY? People forget that this time is for you to apply and work for a BETTER company.

8. Pick companies you would LOVE to work for.

I get so much grief for this one. When looking for a job, so many people give in and make themselves like a company/position rather than targeting organizations they would kill to work for.

WHY? It's easier to find open positions than to LOVE a company, target key individuals, and build your own position.

9. Learn how to interview, ask questions, and negotiate.

Don't wing it. You need to practice and get out there and interview. The more you hone your image, your patter, your answers, your body language, your questions, and your negotiation skills, the faster you will land that primo position.

WHY? So many applicants feel they can rely on their strengths and forget when they're in tense situations, their weaknesses start to show. You need to be 'buttoned-up', secure, and ready for anything a key interviewer throws your way.

10. Be Positive, Smile, and Watch Your Body Language.

This is a big one. Get up every day and start out by rewarding yourself with a motivation.

HOW? Work out, listen to music, do yoga, read, meditate . . . anything. You have to begin each day with a positive mindset. Too many job seekers hit the snooze alarm or get indexed into multiple family responsibilities (not that it's a bad thing) in the morning. Make sure you have time for yourself. Get up early (I get up at 4-4:30 every morning) and make time for yourself — stop staying up late and watching reruns of The Mentalist. Go to bed early (I hit my pillow at 9:30 PM) and get in some real sleep time.

Smile! Stop frowning at everything — remind yourself frequently to smile with people, on the phone, and in unexpected situations. You'll find it brings up the good juices within and you actually feel more positive.

Take an proactive stance on your body language. Walk 20% faster (catch any Bourne Identity movie - watch how Matt Damon walks) - it livens up your system and tells everyone you mean business. Lean forward when you speak and use your hands — it engages the listener and shows them you are passionate about what you do.

11. Surprise! Extra Credit.

Focus on four areas. What are they?

1. Job Boards/Company Sites - This is the easiest area to attack and the most frustrating area to encounter. There might be jobs here, but most of the time, it's a major time-suck for higher level positions. But don't discount it — do it — but don't hold yourself back — access all four areas.

2. Recruiters - Reach out to them, but don't expect a lot to happen. They are focused on obtaining the best employed candidates, poaching from the competition, and keeping their retainers healthy and growing. There might be a perfect alignment of your need and their deliverable, but it rarely happens. I'm not down on recruiting, just don't put all your eggs in this basket. And don't get frustrated when they don't return your calls — it's the nature of the beast.

3. Connecting/Networking - As I said before, a good bet is to reach out to strategic friends, family, and colleagues who might connect you to the right people. You need to move up the food chain and play tennis with the big boys and girls. Don't make all your stops with unemployed networking groups — you're trying to sell a car when everyone else in the room are selling cars too. You need to mix with accomplished, employed, and upwardly mobile people who GET IT. You've hit a road bump in your career (we all have), stop holding yourself back and reach for the gold ring.

4. Targeting - You need to pick the best companies that you would LOVE to work for (remember this?). Act like a private investigator — research what's going on, who's making headlines, where they're going, and who you need to target. Then build a dossier about that person — where they went to school, what do they do, where they worked, are they on social media, etc. Then go after them and introduce yourself to them. Now the hard part begins.

I know this has been a rough post to read — but my goal isn't to sugar-coat my coaching, but to tell the truth and get you to take action ASAP. Let me know if you found it useful.

 

Good Service vs. Bad Service - A Parable.

Once upon a time there was a coach. He woke up every morning at 4:30 AM and worked until 5 PM. Some days he worked at his office in Stamford — some days he worked at his home office.

Some days he coached all day long with wonderful clients — some days he was on the road connecting with old and new friends to build his business.

During these wonderful times, this coach would make a small detour and pick up a few foodstuffs for his family (it's the least he could to to help his ravishingly beautiful and infinitely smarter wife).

This day, he stopped off at a supermarket, let's call it Supermarket 'A'. Everywhere Rich went in Supermarket 'A', if he saw an employee stocking the shelf or walking by, they would greet him with a smile and ask if they could help him find something. Many times, they would comment on an item he was purchasing and offer positive comments on how to use it. The store was clean, well-stocked, and had a homey, comfortable feel about it.

Supermarket 'A' provides a station where one could sample new foods and most of the time, the offerings were incredible where the coach would just have to buy the spotlighted item. And today he would do just that.

The best part of this coach's visit was checking out. First, there were three registers open and one of the employees immediately caught the coach's eye and asked, "Ready to check out? I can take you over here!". As they unloaded his cart and scanned each item, they engaged the coach in conversation about some of the items he was purchasing and how his day was going so far. They profusely thanked the coach for bagging and encouraged him to fill out a ticket (a drawing for a free gift certificate) because the coach brought and used his own bags.

With a hearty good-day from the Supermarket 'A's employee at the register, the coach had an extra spring in his step rolling his carriage to the car.

The next day, the coach had to stop at another supermarket, let's call it Supermarket 'B'. Everywhere Rich went in Supermarket 'B', his aisle was blocked by multiple large, wheeled pallets full of boxes. The employees unpacking the boxes all had a unique air that the coach would describe as 'depressed and angry'. They rarely moved out of the way, grunted when they had to and filled in each aisle making travel a torture course for every shopper. Each aisle was dirty and the lighting resembled the inside of a refrigerator — blinding, florescent white.

When the coach reached the pharmacy to pick up a prescription (no worries - it's an allergy) — he had to wait in line (5 customers deep) and watch the pharmacist work behind the counter, answer phone calls, and ultimately step out and assist the next customer. Where it should have taken the coach 2-3 minutes to complete a simple pick-up transaction, he was in line for approximately 12 minutes. That's a long time to spend standing in line. Honest.

Finally, when it was time to check out, there were only three (out of 15 registers) open and all three had lines 5-6 people deep. The coach chose the self-checkout register, scanned his frequent shopper card to get normal pricing on his items, and began to unload, self-scan, and pack up his items in his bag. Guess what? Three items in, the scanner encountered a problem and required a manager to login, reset, and allow the coach to purchase his five items. Unfortunately, there was no manager to be found, so the coach had to wait until one appeared from their break.

With a hearty FU from Supermarket 'B', the coach had an extra slog in his step and rising, burning anger in his neck rolling his carriage to the car.

All kidding aside, what's going on here?

  1. One establishment gets it, one doesn't (or just doesn't care).
  2. One has engaged and enthusiastic employees, and one doesn't.
  3. One has the layout and logistics of selling food nailed, and one doesn't.
  4. One had a comfortable, homey feel and the other a dirty, clinical atmosphere.
  5. One had reasonable pricing and great quality, the other high-prices and questionable quality.

Now you might ask, why does the coach shop at Supermarket 'B' and not all the time at Supermarket 'A'? Proximity and convenience. 'A' is far away and takes 30 minutes of drive time. 'B' is five minutes away.

There are a number of lessons to learn here today:

  1. Availability and convenience do play a major part in consumer's choice. Time sometimes trumps quality, service, and price.
  2. The way you treat your customers, with even the simplest of transactions, impacts their shopping experience. Bad employees do hurt you.
  3. Even though people want choice and change, they also like consistency. They don't want to be inundated with 100's of items. Make it easy and simple.
  4. Making customers wait should be avoided, not embraced by your organization. Even DisneyWorld makes waiting fun.

What's the moral of the story? The coach should (and will) plan out his shopping each week and endeavor to hit Supermarket 'A' on a regular basis.

 

How To Better Control Your Time.

Time is the one thing you can never get back. So you need to be careful with it, don't waste it, don't hurry through it, and use it effectively. You need to CONTROL your time.

How do you do that? It's easy and it's hard — here are some tips:

Clear Your Desk.

I know . . . it's hard. But once it's done, it is so easy to focus without any distractions to instantly pull you away from the task at hand. Also there is the visual aspect of a clean desk. You FEEL better about yourself and your surroundings. It's easier to find things and important papers don't get lost.

So here's my strategy — Pile, View, Attack/File/Toss/LCB:

  1. Pile - Take everything off your desk and make a single pile of paper.
  2. View - Pick up and look at each piece of paper. You must make four piles:
  3. Attack - work on it immediately - something you can complete within a short amount of time.
  4. File - File it away for future access.
  5. Toss - Throw it away. I know it's hard - but most of your pile can go this route.
  6. LCB: Last Chance Bin - get a box and place it under your desk. If you are unsure of tossing something, put it into this bin. If you need it later, it's there. If not (after 3-6 months), toss it out. This bin works wonders.

Plan Your Day.

This is the hardest and surprisingly the easiest way to get a better handle on your time. Why?

If you go somewhere or if you're on a trip, you have a destination and a route to get there. That's called a plan.

Why is it when you get to work you don't architect the same thinking for your activities, meetings, and tasks? What needs to be done — what is it's priority — and when will you complete it?

Randy Pausch developed a very simple, yet effective template to help anyone plan their day. It's made up of four quadrants:

  • Due Soon and Not Due Soon
  • Important and Not Important

When you look at your "Attack" pile of work for the day, you usually work through it based on time in and time out. But importance flies out the window — most people aren't working on the most important and critical tasks. This tool helps them do it.

Which ones to work on first? Upper left! Which ones to work on last? Lower right! Here's a PDF template you can use.

Work On One Thing At A Time.

This is where we all fall down. We think we can 'multi-task' our work and guess what? We never get anything done or even worse, we do things in a haphazard fashion.

Take your Attack pile and your Activity List and make your way down each item. Once it's complete, check it off. Set aside time to work on your attack pile — don't answer the phone — don't let anyone bother you — don't let anything take your focus away from the task at hand until you are DONE. You can always return that phone call 15-30 minutes later or go see the person who wanted to see you.

Also — turn your email reminders OFF. You can get back to checking email when you're DONE.

At first it will be difficult. But when you start to see a clean desk, a planned out day, and REAL progress on your work. These basic behaviors will begin to kick in. Try it!