Be A Better Leader - 20 Leadership Hacks For Managers.

I managed large teams for over 15 years in corporate and have been coaching C-Level clients for 15 more. During this time, I've probably run into every scenario a manager can experience. 

​Here are my top 20 hacks to make you a better leader (in no special order): 

1. Motivate people, don't command them. It's a lot harder, but you will like the results a lot more. Find the fuel that energizes them.

2. Identify your key employees and reward them so they know they're valued. Don't worry about losing poor talent.

3. Translate upper management's vague directives into things your team can understand and take action on.

4. Never bullshit your staff. If something requires secrecy for the good of the company, just be clear on 'I cannot discuss that’.

5. When things go well, don't tout yourself to upper management, tout your team. You'll get the credit as well.

6. Don't worry about losing poor talent. In addition, the best thing you can do for your best people is to get rid of the worst people.

7. Elevate the individual and team as a whole when someone does great work. Let them take the limelight.

8. When someone on my team screws up, be the responsible "buck stops here" person as the manager. Act as the umbrella to ensure the wrath of senior management does not rain down from above, and it's your responsibility to discipline them after you catch shit from on high. In addition to that, any discipline effort should be an opportunity to learn from mistakes. Help them to help themselves when they need to recover from a mistake.

9. Don’t be their friend. It's not worth it. You are no longer "One of the guys/girls" You can have fun, don't be a jerk, but you will never be one of them again. Don't try to be. Be cool, but not that cool, otherwise you will get walked on.

10. The more you make your employees feel like they're working with you, and not for you, the smoother the sailing. That being said, make sure boundaries are clear.

11. Always remain calm. The way you react to and handle situations will have a profound and lasting effect on your staff.

​12. Criticize in private, praise in public. Praise often, punish seldom.

​13. Figure out the intricacies of discipline and HR at your organization.Any serious disciplinary actions need to be absolutely by-the-book. Get help and a buddy in HR.

​14. Learn to listen. Especially to the new hires. And the quiet ones.

​15. Be loyal to your employees and they will be 10X loyal right back.

​16. Learn to delegate. It creates frustration in the short term, but saves you huge amounts of time and makes people feel more important in the long term.

​17. Create an environment that people want to work in. I find people work harder and are more motivated if they're happy. Don't micromanage, treat people with respect, and create a sense of joining a team rather than a top-down approach.

18. Always be fair. Everyone talks to each other and compares the slightest things whether you like it or not. If you have favorites or treat someone differently, eventually people will find out. This will definitely effect how they see you.

​19. Create an open door policy. My favorite policy is that I never mind when people ask questions about the situation or what they need to do. I'd rather someone mess up rather than doing noting. Of course, I'd rather someone ask me questions so they can figure out how to do things on their own, effectively, and efficiently too. Similarly, this also helps with building respect, creating a sense of team, and having more motivated and happy people.

​20. MOST IMPORTANT: Take care of your people and they'll take care of you. 

2015 - Essential Tips For The Year Ahead.

This will be a 'user's guide' to help you best navigate 2015 based on the current changes in the marketplace. Headline: Business life as we know it is over. Things are changing at an ever faster rate — so you need to keep up or fall behind. No sitting still or hiding.

1. The idea of keeping your head down, working hard, not making ripples and hoping for the best is gone forever. 

The world isn't over — just the opposite — there are innumerable opportunities out there. So MANY opportunities.

How? Keep your eyes peeled constantly and stay flexible with your projects. Develop a 360° view — what's happening with management, your peers and your team? You can't stay immobile for very long — keep your view and actions constant.

Read This: Extreme Mojo (Or Driving On The Corporate Autobahn).

2. Keep as many options open as possible. 

Little or no options at your disposal invites tragedy. If you have a choice, you then have a way out of the corner you just painted yourself into.

How? If you lose a client, you should have 2-3 waiting in the wings. Keep meeting new people constantly. Keep your resume up to date. Look for new opportunities at other companies.

Read This: How Safe Is Your Career Today?

3. Keep your eye on the marketplace.

Who's up? Who's down? Why? Who are the movers and shakers in the industry? Is there a way you can meet them, get to know them, become friends? How? Start following some of your favorite companies and organizations. Read industry magazines and surf their sites. A well-informed professional is a force to be reckoned with.

Read This: Without A Doubt, The Money Is Still Out There.

4. Keep learning.

Your brain doesn't have a finite amount of space — keep filling it up with new knowledge, new experiences, and new behaviors.

How? When was the last time you read a business book cover-to-cover? How often do you read and follow the Wall Street Journal? When do you meet with peers in your industry for lunch to swap ideas, insights, and stories? You need to start doing it immediately.

Read This: 8 Things I Wish I Learned In College.

5. Take stock of your habits and behaviors.

Which ones move you forward? Which ones hold you back? Which ones do nothing? Understand these habits and begin to change them — it won't happen overnight — but a slow, focused and determined process will allow you to overcome almost anything.

How? Write down some of the habits you know hold you back — procrastination, cocooning, etc. Put in place behaviors which will counteract some of these bad habits. If you cocoon (stay in your office all day) — get out and meet new people.

Read This: How To Eliminate Procrastination From Your Life.

6. Be a billboard.

There are people who want you. They want what you can do. They want your products and services. They just can't find you. How?

Read This: How To Become Unfireable: Be A Billboard.

Don't be afraid of 2015. It's imperative you buck that trend 180 degrees and embrace your future. In good and bad times, there are people out there making a lot of money and getting promotions. You can do it too.

Don't hide. Get out there and do things that SCARE you.

POST YOUR QUESTIONS OR COMMENTS BELOW

P.S. How did you like this article? Let me know. Are you interested in learning more? Let’s talk. I work with people from all over the world who need to take aggressive steps in their career — call me to schedule a test drive.

The Top 10 Commandments Of Work.

I’ve been making a list over the past six months of commandments about work. I get requests all the time to bundle them up into a post. So here they are:

1. Be the go-to person in your area.

Know your industry inside and out, you won't do well if you just know your job. Learn what's happening, who's up, who's down, any new processes and practices, who are the stars, etc.

2. Cultivate and consistently grow your contacts.

You can never have too many friends, colleagues, or connections.Learn how to communicate, both written and verbal. Most people stop once they start a job — this is death for any career. It's not only what you know — it's who you know too.

3. Ensure your superiors and clients ALWAYS look good.

This is not the same as brown-nosing — do the right thing and take care of the people that sign your check. When they move on to bigger and better things they will call, every time.

4. Know your strengths and weaknesses well.

Strengthen your strengths and keep a tab on your weaknesses so they don’t sabotage you.

5. Be totally honest in everything you do.

Even if it hurts in the short run. Solid ethics always trumps sharky snarkiness.

6. Don't ever get trapped into a dead-end position because you're scared of change.

Move. Change is good and will open new doors. Trust me.

7. Treat everyone from the CEO to the janitor with the utmost respect.

Yes, you do have time for everyone — I start conversations with security guards. When my battery is dead, guess who offers a quick jump?

8. Never stop learning.

Stay hungry for knowledge and experience. Not only does it feed itself, it becomes fun.

9. Listen. Don't talk all the time.

People you meet everyday have the most interesting and powerful things to say that can change your life.

10. Mix with other successful people.

To play better tennis you must play tennis with better tennis players. Seek their advice, listen to what they say, and apply it. Go find where they live.

Can you think of any others? Which ones have rung true for you in your career so far?

Best Companies: John Neeman Tools.

In 2013, I will be highlighting many old and new companies who embrace 21st century progress and run their businesses differently from the old guard who are quickly dying off. My first is John Neeman Tools. They are a small crew of craftsmen from Latvia who use their heritage of craftsmanship handed down through many generations to design and create woodworking tools. Their process, their method and mission, keeps these traditions and crafts alive and well. In this high-tech age, their traditional craftsmanship is flourishing.

John Neeman Tools is founded by Jacob - a carpenter with love for traditional woodworking and his friend – a village bladesmith. This bond has created a premier company.

They use their hands to produce tools that will live on, to tell their story in the hands of the craftsmen after us. Each tool they make is born with energy and personality – a love and care that will be felt daily by each craftsman, a resonance from the heart of the tool.

Towering factories and belching chimneys are not their game. All of their tools are made in our small traditional workshops using equally traditional methods and techniques. Their focus is on uniqueness and quality, not quantity. They want to help people to remember how to use their hands, to relate their own human energy to their tools – to achieve the true joy of creating something from humble beginnings.

You can learn more about John Neeman Tools and their products here.

5 Powerful Lessons From My Vacation - Part Two.

I didn't expect to write this post. But my last post, 5 Powerful Lessons From My Vacation, garnered so many comments with suggestions of other powerful lessons . . . I just had to do a Part Two to share my readers comments with you! So without further ado . . . here are my second five lessons: 

6. Engage With New People

Tracy from my Executive Coaching group related: "One of the things I love to do is to engage with people I meet meaningfully, for example in cafes and businesses that I use. I have found the investment of time and interest in others has rewarded me hugely in feeling joyful. Don't lose the feeling and save some you, for you. Thanks for sharing such a great time."

Tracy is absolutely right - many times I had the opportunity to interact with many different people during my vacation. Since I am a slight extrovert, I tend to ask questions of people to get them talking. And I had many WONDERFUL conversations!

7. Connect With Nature

Diane from my Executive Coaching group: "I'd like to add one thing to your list, which I think you realized on the farm without saying it - connecting with nature. Nothing helps put things in perspective for you, or brings awareness to yourself, your surroundings and your connectedness with all things than being outdoors. For me, it's the north shores of Lake Superior that completely humbles me." :-)

I love how Diane simply states the obvious - take the time to notice nature - and the benefits are endless.

Also, my good friend BJ said: "Great Post Rich. Vacations are essential. Even my short trip to VT did wonders! Don't have to be an long or exotic to be mind adjusting."

8. Recapture Your Childhood

Gary from a Dale Carnegie group exclaimed: "Having just returned from a week in Mexico with my family where I turned off my phone and threw it in the hotel safe, I fully agree with your five epiphanies. I also learned that it's possible to zip-line upside down. What a rush!"

When was the last time you got permission to act like a kid? Not only is it fun — it energizes you and brings back all the playfulness of your younger years. In addition, it opens up your mind to all the possibilities (like a kid) and eliminates all of the obstacles we put in our way (like an adult).

9. Gain Self Confidence

Tom from my Entrepreneur team gave me a great quote: "Don’t put yourself on sale. This is my favorite mantra from financial guru Suze Orman. While Suze’s target audience is directed to women, the advice applies to everyone. When you skip vacations, you put yourself on sale. If you have 2-weeks of paid vacation and don’t use them, you’re essentially working for free. By committing to a vacation, you declare to yourself (and to others) that you are important and deserve dedicated time for yourself."

Tom - you are spot on target! So many people don't take the requisite time off and in the end, they suffer for it. If you don't declare that you are important, who will? When I let all of my clients know about my impending vacation, they were overjoyed to hear I will be taking time off and heartily wished me a great time. What a great send off to get!

10. Impact People You Meet

Steve's comment (from my Bulletproof Your Career club) threw me for a loop: "You get out of your social and professional circles. You are thrust into other spheres, worlds, and situations normally not encountered with your day t0 day meanderings. And when you bump into these people - they also bump into you and most of the time - are blown away with what YOU bring to the table."

When you're on vacation - you are bumping into a lot of people. People who you can affect — make their day better, get them up when their down, teach them something they may not know, or best of all — touch their soul.

I CAN'T SAY THIS ENOUGH: If you haven’t gone on vacation — GO. You can afford the time away from work. 

5 Powerful Lessons From My Vacation.

I took 10 days off over the past week for a much needed vacation for me and my family. We made our way down to Maryland's eastern shore (to a family farm) and then made our way to visit Washington DC. Even though I was relaxing, I had a lot of time during our travels to think about what I learned during my vacation:

1. I disconnected from my practice.

I came back to 500+ emails — but I made sure prior to my vacation, to let all of my clients, colleagues and friends know I'd be gone and if they really needed to reach me, to call. No one called. The time away from email was energizing. Knowing every day that I could just get up and go for a swim, or a walk, or just sit and read gave me real clarity and focus.

It gave me the permission to clear out the cobwebs and focus on what really important — personally and professionally.

2. I watched people.

My disconnection allowed me to watch and engage people from all walks of life. It allowed me to see really bad service and really exceptional service during my time on the road. It

I walked around with a new sense of wonder — engaging people and asking them questions — how's your day going, what's it like to work here, do they ever see anyone famous, etc. It's amazing how animated people get when they someone takes a sincere interest in their life.

3. I built deeper connections with the people I love.

One of the most important things I did was to spend time with my family — my wife and two sons (ages 11 and 16). We had a lot of fun relaxing at the farm and then sightseeing in DC. My two favorites — seeing my 16 year old son act as tour guide while we were in DC (I was so proud) and my 11 year old son have so much fun cutting down bamboo at the farm (he is a dedicated Mythbusters fan and will tackle any project with aplomb).

In addition, I spent quality time with my life partner. She and I have known each other for over 33 years (married 22) and still learn new aspects of one another every day. This vacation grew us closer together.

4. I had time to learn.

I spent a portion of my time reading and enjoying books. I also engaged with my older brother, his wife and sons and learned a host of new things about the world around me. We didn't talk business — we talked more about the world and philosophy in general. When was the last time you did that?

5. I recharged my batteries.

Let me state — I was not 'powered-down' and in need of energy. I was okay — I was moving along just fine over the past eight months. But it's like hooking you up to a powerful energy source (as in The Avengers movie, during the fight between Iron Man and Thor - Thor hit Iron Man with a huge bolt of lightning - and suddenly, Iron Man's energy potential shot upwards of 400%).

It really got my mind working in higher gears and began to build up a reserve of energy to take me through the end of 2012. I am full of ideas and direction — stay tuned!

If you haven't gone on vacation — GO. You can afford the time away from work.