ARTICLES
Written By Rich For You.
10 Tips To Recover After A Crisis.
When life knocks us for a loop, we tend to roll with the punch and stay down. If you know boxing, you only have 10 seconds to get back up before the fight is over. That means you need to get back up ASAP and realize there will be light at the end of the tunnel and wallowing in our own misfortune will not get us there.
Last year, my home and business were hit by a terrible snowstorm (Irene) which knocked out power for over eight days. Even though I had access to cell phones and internet, it played a mental and physical toll on me. As the main provider to my household, it affected me mentally — WHY? — our situation was totally out of my control. Even though we had a generator with power, heat and food, life was way from normal. The mental toll played out personally and professionally. I constantly worried about any further impacts to our situation, sustained boredom, and how it was playing on my clients.
Guess what? Everything was fine — I just had to refocus my energy on positive actions which would move me forward. So here are 10 tips to help you cope with a natural disaster which might affect your career or business:
1. There is light at the end of the tunnel.
When life knocks us for a loop, we tend to roll with the punch and stay down. If you know boxing, you only have 10 seconds to get back up before the fight is over. That means you need to get back up ASAP and realize there will be light at the end of the tunnel and wallowing in our own misfortune will not get us there.
2. Keep busy.
Fill up every day with things to do. Why? It doesn't allow you to worry about what didn't happen or occur during the emergency and it gets you back on the horse ASAP. Think about tactical, strategic and communication activities — what actions will bring the most impact. In addition, if your boss or clients see you humming along like a rocket, they will be impressed!
3. Stay in contact with your clients, boss, and team.
Communication is key. Reconnect with everyone, ask questions, and see how you can help. Give them tips on how to recover. Or just LISTEN. Most people just want to talk, vent, and look for answers — it is great that you are there for them.
4. If you can't do tactical duties, work on strategic stuff.
If you're held back by others or processes beyond your control, do something else. Remember that project or initiative you never have time to work on? Now you have time - do it!
5. Reach out and engage people you usually don't connect with.
Broaden your contact sphere and reach out to people you normally don't talk to. I promise they are looking for a shoulder to cry on and you are there to listen. Also — they are a week behind too — see how your abilities and business might help them solve their problems.
6. Try to help, inform, and impact everyone you meet.
Everyone. People on the street might need a jump for their car, your neighbors, other people in your office building, etc. Right after the emergency, most people need help getting themselves, their career and their business back up and running. This is the time to reach out.
7. Did I say keep busy?
Don't stop for anything, keep busy and your mind thinking of new ideas how to move forward!
8. Get your name out there to see if you can help.
This is the best time to market yourself. If you're a business — increase your marketing by 100%. Get onto social media — blog, tweet, facebook, etc. Get your name out there. If you work for an organization — market yourself — who can you reach out to and help them with their project? Reach out to your boss and show them what you've done so far.
9. Get your head straight.
It's over. Move on and stop venting how bad it was. Whine for one minute and then move on with your life. It's behind you. Don't let it continually affect you over the coming months.
10. Rocket out of your current position and fly forward.
Set up the launch pad, fuel your rocket, and hit the ignition switch. Use this calamity as a reason to rocket your business or career into the stratosphere. Start thinking BIG!
Facebook Postings Close Doors For Job Candidates.
More employers than ever are researching job candidates on sites like Facebook, MySpace, and Twitter in order to find out more about their activities and character. And, it turns out, many candidates are doing a great job of showing their potential bosses poor communication skills, inappropriate pictures, and even how many workplace secrets they can leak.
More employers than ever are researching job candidates on sites like Facebook, MySpace, and Twitter in order to find out more about their activities and character. And, it turns out, many candidates are doing a great job of showing their potential bosses poor communication skills, inappropriate pictures, and even how many workplace secrets they can leak.
By Jacqui Cheng at arsTechnica.
Some of us had the luck of doing stupid things online before most employers knew what social networking was. (I'll admit it: in my early working days, I said some not-nice things online about some of the people I worked with.) These days, however, those looking for jobs have had many years to build up an unsavory history across the Internet, and employers now know how to do their homework. In fact, nearly half of the employers in the US now search for job candidates on social networking sites like Facebook and MySpace, according to survey results from CareerBuilder. The job-finding firm said that the numbers reflect a twofold increase over those who reported doing so in last year—45 percent in 2009 versus 22 percent in 2008—and cautioned that many employers choose not to hire based on information they find online.
Facebook was the most popular site for researching job candidates this year — no surprise there, since Facebook has exploded in popularity as of late. "Professional" networking site LinkedIn came in second at 26 percent, MySpace came in third at 21 percent, 11 percent read blogs, and seven percent followed candidates' updates on Twitter. Paranoid yet about any of your recent tweets?
If you're looking for a job, you probably should be. More than a third of survey respondents said that they found info that caused them not to hire the person applying for the job, including "provocative or inappropriate photographs," content related to drinking or using drugs, and finding postings that badmouthed previous employers, coworkers, or clients. Other candidates showed poor communication skills on their social networking profiles, made discriminatory comments, lied about their qualifications, or shared confidential information from a previous employer. The one that made us cringe? "16 percent dismissed a candidate for using text language such as GR8 (great) in an e-mail or job application."
On the other hand, some candidates are doing a good job of presenting their professional side when posting online. Half of those who screened candidates via their social networking profiles said that they got a good feel for the person's personality and fit within the organization. Other employers said that they found the profiles supported the candidates' professional qualifications or that they discovered how creative the candidate was. Solid communication skills, evidence of well-roundedness, and other people's good references (we assume this one came from LinkedIn) helped boost people's credentials, too.
For most of us, it seems like common sense not to talk trash on your Facebook wall or post drunk pictures where potential employers can see them, but people are still catching up to the idea that their future bosses are on the same sites as they are. Anecdotally, I have worked at many an office that has casually looked up interns and new employees online, only to find sides of them that were less than flattering (one intern publicly declared that our company's parent company could "f-ing suck it!" immediately after we offered her the job).
Some may argue that employers shouldn't use information they found through a little bit of online stalking (something we've heard in our forums)—after all, what someone does after hours is his or her own business. At the same time, it's hard to deny that discovering truly alarming information—such as leaked workplace secrets—would be good cause for choosing another candidate. These days, everyone hunting for a job needs to exercise some judgment on what to post online and who they let access it if they want to stay in future employers' good graces.
Wall Street’s Gambling Soul.
Of all the insulting labels lobbed at Wall Street over the past two years, you wouldn't expect "overconfident" to be the one that hurt. But it has. This week's New Yorker article by Malcolm Gladwell on Wall Street's "psychology of overconfidence" struck a nerve.
Of all the insulting labels lobbed at Wall Street over the past two years, you wouldn't expect "overconfident" to be the one that hurt. But it has. This week's New Yorker article by Malcolm Gladwell on Wall Street's "psychology of overconfidence" struck a nerve.
By Malcolm Gladwell in the New Yorker Magazine.
In 1996, an investor named Henry de Kwiatkowski sued Bear Stearns for negligence and breach of fiduciary duty. De Kwiatkowski had made—and then lost—hundreds of millions of dollars by betting on the direction of the dollar, and he blamed his bankers for his reversals.
The district court ruled in de Kwiatkowski’s favor, ultimately awarding him $164.5 million in damages. But Bear Stearns appealed—successfully—and in William D. Cohan’s engrossing account of the fall of Bear Stearns, “House of Cards,” the firm’s former chairman and C.E.O. Jimmy Cayne tells the story of what happened on the day of the hearing:
"Their lead lawyer turned out to be about a 300-pound goon from Long Island . . . a really irritating guy who had cross-examined me and tried to knock me around in the lower court trial. Now when we walk into the courtroom for the appeal, they’re arguing another case and we have to wait until they’re finished. Then I see my blood enemy stand up and he’s going to the bathroom. So I wait till he passes and then I follow him in and it’s just he and I in the bathroom. And I said to him, “Today you’re going to get your ass kicked, big.” He ran out of the room. He thought I might have wanted to start it right there and then."
At the time Cayne said this, Bear Stearns had spectacularly collapsed. The eighty-five-year-old investment bank, with its shiny new billion-dollar headquarters and its storied history, was swallowed whole by J. P. Morgan Chase. Cayne himself had lost close to a billion dollars. His reputation—forty years in the making—was in ruins, especially when it came out that, during Bear’s final, critical months, he’d spent an inordinate amount of time on the golf course.
Did Cayne think long and hard about how he wanted to make his case to Cohan? He must have. Cayne understood selling; he started out as a photocopier salesman, working the nine-hundred-mile stretch between Boise and Salt Lake City, and ended up among the highest-paid executives in banking. He was known as one of the savviest men on the Street, a master tactician, a brilliant gamesman. “Jimmy had it all,” Bill Bamber, a former Bear senior managing director, writes in “Bear Trap: The Fall of Bear Stearns and the Panic of 2008” (a book co-written by Andrew Spencer). “The ability to read an opponent. The ability to objectively analyze his own strengths and weaknesses. . . . He knew how to exploit others’ weaknesses—and their strengths, for that matter—as a way to further his own gain. He knew when to take his losses and live to fight another day.”
Cohan asked Cayne about the last days of Bear Stearns, in the spring of 2008. Wall Street had become so spooked by rumors about the firm’s financial status that investors withdrew their capital, and no one would lend Bear the money required for its day-to-day operations. The bank received some government money, via J. P. Morgan. But Timothy Geithner, then the head of the New York Federal Reserve Bank, didn’t open the Fed’s so-called “discount window” to investment banks until J. P. Morgan’s acquisition of Bear was under way. What did Cayne think of Geithner? Picture the scene. The journalist in one chair, Cayne in another. Between them, a tape recorder. And the savviest man on Wall Street sets out to salvage his good name:
"The audacity of that jerk in front of the American people announcing he was deciding whether or not a firm of this stature and this whatever was good enough to get a loan. Like he was the determining factor, and it’s like a flea on his back, floating down underneath the Golden Gate Bridge, saying, “Raise the bridge.” This guy thinks he’s got everything. He’s got nothing."
Since the beginning of the financial crisis, there have been two principal explanations for why so many banks made such disastrous decisions. The first is structural. Regulators did not regulate. Institutions failed to function as they should. Rules and guidelines were either inadequate or ignored. The second explanation is that Wall Street was incompetent, that the traders and investors didn’t know enough, that they made extravagant bets without understanding the consequences. But the first wave of postmortems on the crash suggests a third possibility: that the roots of Wall Street’s crisis were not structural or cognitive so much as they were psychological.
In “Military Misfortunes,” the historians Eliot Cohen and John Gooch offer, as a textbook example of this kind of failure, the British-led invasion of Gallipoli, in 1915. Gallipoli is a peninsula in southern Turkey, jutting out into the Aegean. The British hoped that by landing an army there they could make an end run around the stalemate on the Western Front, and give themselves a clear shot at the soft underbelly of Germany. It was a brilliant and daring strategy. “In my judgment, it would have produced a far greater effect upon the whole conduct of the war than anything [else],” the British Prime Minister H. H. Asquith later concluded. But the invasion ended in disaster, and Cohen and Gooch find the roots of that disaster in the curious complacency displayed by the British.
The invasion required a large-scale amphibious landing, something the British had little experience with. It then required combat against a foe dug into ravines and rocky outcroppings and hills and thickly vegetated landscapes that Cohen and Gooch call “one of the finest natural fortresses in the world.” Yet the British never bothered to draw up a formal plan of operations. The British military leadership had originally estimated that the Allies would need a hundred and fifty thousand troops to take Gallipoli. Only seventy thousand were sent. The British troops should have had artillery—more than three hundred guns.
They took a hundred and eighteen, and, for the most part, neglected to bring howitzers, trench mortars, or grenades. Command of the landing at Sulva Bay—the most critical element of the attack—was given to Frederick Stopford, a retired officer whose experience was largely administrative. Stopford had two days during which he had a ten-to-one advantage over the Turks and could easily have seized the highlands overlooking the bay. Instead, his troops lingered on the beach, while Stopford lounged offshore, aboard a command ship. Winston Churchill later described the scene as “the placid, prudent, elderly English gentleman with his 20,000 men spread around the beaches, the front lines sitting on the tops of shallow trenches, smoking and cooking, with here and there an occasional rifle shot, others bathing by hundreds in the bright blue bay where, disturbed hardly by a single shell, floated the great ships of war.”
When word of Stopford’s ineptitude reached the British commander, Sir Ian Hamilton, he rushed to Sulva Bay to intercede—although “rushed” may not be quite the right word here, since Hamilton had chosen to set up his command post on an island an hour away and it took him a good while to find a boat to take him to the scene.
Cohen and Gooch ascribe the disaster at Gallipoli to a failure to adapt—a failure to take into account how reality did not conform to their expectations. And behind that failure to adapt was a deeply psychological problem: the British simply couldn’t wrap their heads around the fact that they might have to adapt. “Let me bring my lads face to face with Turks in the open field,” Hamilton wrote in his diary before the attack. “We must beat them every time because British volunteer soldiers are superior individuals to Anatolians, Syrians or Arabs and are animated with a superior ideal and an equal joy in battle.”
Hamilton was not a fool. Cohen and Gooch call him an experienced and “brilliant commander who was also a firstrate trainer of men and a good organizer.” Nor was he entirely wrong in his assessments. The British probably were a superior fighting force. Certainly they were more numerous, especially when they held that ten-to-one advantage at Sulva Bay. Hamilton, it seems clear, was simply overconfident—and one of the things that happen to us when we become overconfident is that we start to blur the line between the kinds of things that we can control and the kinds of things that we can’t. The psychologist Ellen Langer once had subjects engage in a betting game against either a self-assured, well-dressed opponent or a shy and badly dressed opponent (in Langer’s delightful phrasing, the “dapper” or the “schnook” condition), and she found that her subjects bet far more aggressively when they played against the schnook. They looked at their awkward opponent and thought, I’m better than he is. Yet the game was pure chance: all the players did was draw cards at random from a deck, and see who had the high hand. This is called the “illusion of control”: confidence spills over from areas where it may be warranted (“I’m savvier than that schnook”) to areas where it isn’t warranted at all (“and that means I’m going to draw higher cards”).
At Gallipoli, the British acted as if their avowed superiority over the Turks gave them superiority over all aspects of the contest. They neglected to take into account the fact that the morning sun would be directly in the eyes of the troops as they stormed ashore. They didn’t bring enough water. They didn’t factor in the harsh terrain. “The attack was based on two assumptions,” Cohen and Gooch write, “both of which turned out to be unwise: that the only really difficult part of the operation would be getting ashore, after which the Turks could easily be pushed off the peninsula; and that the main obstacles to a happy landing would be provided by the enemy.”
Most people are inclined to use moral terms to describe overconfidence—terms like “arrogance” or “hubris.” But psychologists tend to regard overconfidence as a state as much as a trait. The British at Gallipoli were victims of a situation that promoted overconfidence. Langer didn’t say that it was only arrogant gamblers who upped their bets in the presence of the schnook. She argues that this is what competition does to all of us; because ability makes a difference in competitions of skill, we make the mistake of thinking that it must also make a difference in competitions of pure chance. Other studies have reached similar conclusions. As novices, we don’t trust our judgment. Then we have some success, and begin to feel a little surer of ourselves. Finally, we get to the top of our game and succumb to the trap of thinking that there’s nothing we can’t master. As we get older and more experienced, we overestimate the accuracy of our judgments, especially when the task before us is difficult and when we’re involved with something of great personal importance. The British were overconfident at Gallipoli not because Gallipoli didn’t matter but, paradoxically, because it did; it was a high-stakes contest, of daunting complexity, and it is often in those circumstances that overconfidence takes root.
Several years ago, a team headed by the psychologist Mark Fenton-O’Creevy created a computer program that mimicked the ups and downs of an index like the Dow, and recruited, as subjects, members of a highly paid profession. As the line moved across the screen, Fenton-O’Creevy asked his subjects to press a series of buttons, which, they were told, might or might not affect the course of the line. At the end of the session, they were asked to rate their effectiveness in moving the line upward. The buttons had no effect at all on the line. But many of the players were convinced that their manipulation of the buttons made the index go up and up. The world these people inhabited was competitive and stressful and complex. They had been given every reason to be confident in their own judgments. If they sat down next to you, with a tape recorder, it wouldn’t take much for them to believe that they had you in the palm of their hand. They were traders at an investment bank.
The high-water mark for Bear Stearns was 2003. The dollar was falling. A wave of scandals had just swept through the financial industry. The stock market was in a swoon. But Bear Stearns was an exception. In the first quarter of that year, its earnings jumped fifty-five per cent. Its return on equity was the highest on Wall Street. The firm’s mortgage business was booming. Since Bear Stearns’s founding, in 1923, it had always been a kind of also-ran to its more blue-chip counterparts, like Goldman Sachs and Morgan Stanley. But that year Fortune named it the best financial company to work for. “We are hitting on all 99 cylinders,’’ Jimmy Cayne told a reporter for the Times, in the spring of that year, “so you have to ask yourself, What can we do better? And I just can’t decide what that might be.’’ He went on, “Everyone says that when the markets turn around, we will suffer. But let me tell you, we are going to surprise some people this time around. Bear Stearns is a great place to be.’’
With the benefit of hindsight, Cayne’s words read like the purest hubris. But in 2003 they would have seemed banal. These are the kinds of things that bankers say. More precisely—and here is where psychological failure becomes more problematic still—these are the kinds of things that bankers are expected to say. Investment banks are able to borrow billions of dollars and make huge trades because, at the end of the day, their counterparties believe they are capable of making good on their promises. Wall Street is a confidence game, in the strictest sense of that phrase.
This is what social scientists mean when they say that human overconfidence can be an adaptive trait. “In conflicts involving mutual assessment, an exaggerated assessment of the probability of winning increases the probability of winning,” Richard Wrangham, a biological anthropologist at Harvard, writes. “Selection therefore favors this form of overconfidence.” Winners know how to bluff. And who bluffs the best? The person who, instead of pretending to be stronger than he is, actually believes himself to be stronger than he is. According to Wrangham, self-deception reduces the chances of “behavioral leakage”; that is, of “inadvertently revealing the truth through an inappropriate behavior.” This much is in keeping with what some psychologists have been telling us for years—that it can be useful to be especially optimistic about how attractive our spouse is, or how marketable our new idea is. In the words of the social psychologist Roy Baumeister, humans have an “optimal margin of illusion.”
If you were a Wall Street C.E.O., there were two potential lessons to be drawn from the collapse of Bear Stearns. The first was that Jimmy Cayne was overconfident. The second was that Jimmy Cayne wasn’t overconfident enough. Bear Stearns did not collapse, after all, simply because it had made bad bets. Until very close to the end, the firm had a capital cushion of more than seventeen billion dollars. The problem was that when, in early 2008, Cayne and his colleagues stood up and said that Bear was a great place to be, the rest of Wall Street no longer believed them. Clients withdrew their money, and lenders withheld funding. As the run on Bear Stearns worsened, J. P. Morgan and the Fed threw the bank a lifeline—a multibillion-dollar line of credit. But confidence matters so much on Wall Street that the lifeline had the opposite of its intended effect. As Bamber writes:
This line-of-credit, the stop-gap measure that was supposed to solve the problem that hadn’t really existed in the first place had done nothing but worsen it. When we started the week, we had no liquidity issues. But because people had said that we did have problems with our capital, it became true, even though it wasn’t true when people started saying it. . . . So we were forced to find capital to offset the losses we’d sustained because somebody decided we didn’t have capital when we really did. So when we finally got more capital to replace the capital we’d lost, people took that as a bad sign and pointed to the fact that we’d had no capital and had to get a loan to cover it, even when we did have the capital they said we didn’t have.
Of course, one reason that over-confidence is so difficult to eradicate from expert fields like finance is that, at least some of the time, it’s useful to be overconfident—or, more precisely, sometimes the only way to get out of the problems caused by overconfidence is to be even more overconfident.
From an individual perspective, it is hard to distinguish between the times when excessive optimism is good and the times when it isn’t. All that we can say unequivocally is that overconfidence is, as Wrangham puts it, “globally maladaptive.” When one opponent bluffs, he can score an easy victory. But when everyone bluffs, Wrangham writes, rivals end up “escalating conflicts that only one can win and suffering higher costs than they should if assessment were accurate.” The British didn’t just think the Turks would lose in Gallipoli; they thought that Belgium would prove to be an obstacle to Germany’s advance, and that the Russians would crush the Germans in the east. The French, for their part, planned to be at the Rhine within six weeks of the start of the war, while the Germans predicted that by that point they would be on the outskirts of Paris. Every side in the First World War was bluffing, with the resolve and skill that only the deluded are capable of, and the results, of course, were catastrophic.
Jimmy Cayne grew up in Chicago, the son of a patent lawyer. He wanted to be a bookie, but he realized that it wasn’t quite respectable enough. He went to Purdue University to study mechanical engineering—and became hooked on bridge. His grades suffered, and he never graduated. He got married in 1956 and was divorced within four years. “At this time, he was one of the best bridge players in Chicago,” his ex-brother-in-law told Cohan. “In fact, that’s the reason for the divorce. There was no other woman or anything like that. The co-respondent in their divorce was bridge. He spent all of his time playing bridge—every night. He wasn’t home.” He was selling scrap metal in those days, and, Cohan says, he would fall asleep on the job, exhausted from playing cards. In 1964, he moved to New York to become a professional bridge player. It was bridge that led him to his second wife, and to a job interview with Alan (Ace) Greenberg, then a senior executive at Bear Stearns. When Cayne told Greenberg that he was a bridge player, Cayne tells Cohan, “you could see the electric light bulb.” Cayne goes on:
[Greenberg] says, “How well do you play?” I said, “I play well.” He said, “Like how well?” I said, “I play quite well.” He says, “You don’t understand.” I said, “Yeah, I do. I understand. Mr. Greenberg, if you study bridge the rest of your life, if you play with the best partners and you achieve your potential, you will never play bridge like I play bridge.”
Right then and there, Cayne says, Greenberg offered him a job.
Twenty years later, the scene was repeated with Warren Spector, who went on to become a co-president of the firm. Spector had been a bridge champion as a student, and Cayne somehow heard about it. “Suddenly, out of nowhere there’s a bridge player at Bear Stearns on the bond desk,” Cayne recalls. Spector tells Cohan, “He called me up and said, ‘Are you a bridge player?’ I said, ‘I used to be.’ So bridge was something that he, Ace, and I all shared and talked about.” As reports circulated that two of Bear Stearns’s hedge funds were going under—a failure that started the bank on its long, downward spiral into collapse—Spector and Cayne were attending the Spingold K.O. bridge tournament, in Nashville. The Wall Street Journal reported that, of the twenty-one workdays that month, Cayne was out of the office for nearly half of them.
It makes sense that there should be an affinity between bridge and the business of Wall Street. Bridge is a contest between teams, each of which competes over a “contract”—how many tricks they think they can win in a given hand. Winning requires knowledge of the cards, an accurate sense of probabilities, steely nerves, and the ability to assess an opponent’s psychology. Bridge is Wall Street in miniature, and the reason the light bulb went on when Greenberg looked at Cayne, and Cayne looked at Spector, is surely that they assumed that bridge skills could be transferred to the trading floor—that being good at the game version of Wall Street was a reasonable proxy for being good at the real-life version of Wall Street.
It isn’t, however. In bridge, there is such a thing as expertise unencumbered by bias. That’s because, as the psychologist Gideon Keren points out, bridge involves “related items with continuous feedback.” It has rules and boundaries and situations that repeat themselves and clear patterns that develop—and when a player makes a mistake of overconfidence he or she learns of the consequences of that mistake almost immediately. In other words, it’s a game. But running an investment bank is not, in this sense, a game: it is not a closed world with a limited set of possibilities. It is an open world where one day a calamity can happen that no one had dreamed could happen, and where you can make a mistake of overconfidence and not personally feel the consequences for years and years—if at all. Perhaps this is part of why we play games: there is something intoxicating about pure expertise, and the real mastery we can attain around a card table or behind the wheel of a race car emboldens us when we move into the more complex realms. “I’m good at that. I must be good at this, too,” we tell ourselves, forgetting that in wars and on Wall Street there is no such thing as absolute expertise, that every step taken toward mastery brings with it an increased risk of mastery’s curse. Cayne must have come back from the Spingold bridge tournament fortified in his belief in his own infallibility. And the striking thing about his conversations with Cohan is that nothing that had happened since seemed to have shaken that belief.
“When I left,” Cayne told Cohan, speaking of his final day at Bear Stearns, “I had three different meetings. The first was with the president’s advisory group, which was about eighty people. There wasn’t a dry eye. Standing ovation. I was crying.” Until the very end, he evidently saw the world that he wanted to see. “The second meeting was with the retail sales force on the Web,” he goes on. “Standing ovation. And the third was a partners’ meeting that night for me to tell them that I was stepping down. Standing ovation, of the whole auditorium.”
The New Joblessness.
The U.S. economy is not only shedding jobs at a record rate; it is shedding more jobs than it is supposed to. It’s bad enough that the unemployment rate has doubled in only a year and a half and one out of six construction workers is out of work.
The U.S. economy is not only shedding jobs at a record rate; it is shedding more jobs than it is supposed to. It’s bad enough that the unemployment rate has doubled in only a year and a half and one out of six construction workers is out of work.
By Roger Lowenstein From The New York Times Magazine.
What truly troubles President Obama’s economic advisers is that, even adjusting for the recession, the contraction in employment seems way too high. As one administration official said, “This has been a very steep job loss.” One proof, he added, is that the country is deviating from the standard (among economists) jobs predictor known as Okun’s Law.
In the 1960s, Arthur Okun, a prominent economist, claimed to have discovered a mathematical relationship between the decline in output (that is, goods and services produced) and the rise in unemployment. It held up pretty well until recently. But this time around, although the decline in output would have predicted a rise in unemployment to 8 percent, the actual jobless rate has soared to 9.5 percent. So this recession is killing off jobs even faster than the things — like automobiles, houses, computers and newspapers — that jobholders produce.
The Federal Reserve now expects unemployment to surpass 10 percent (the postwar high was 10.8 percent in 1982). By almost every other measure, ours is already the worst job environment since the Great Depression. The economy has shed 6.5 million jobs — nearly 5 percent of the total, far outstripping the 3 percent that were lost in the early ’80s. Economists fear that even when the economy turns around, the job market will be stagnant. Keith Hall, the commissioner of the Bureau of Labor Statistics, sums it up as “an ugly picture out there.”
Explanations for the collapse of the great American job machine begin with the marked absence of what is called labor hoarding. Usually during recessions, firms keep most of their employees on the payroll even as business slows, in effect stockpiling them for better days. In the current downturn, hoarding seems to have gone into reverse. Not only are firms laying off redundant workers, but they seem to be cutting into the bone. Hall says the absence of hoarding means that firms do not expect business to pick up soon. This is supported by other evidence, like a doubling in the number of involuntary part-time workers (there are nine million of them) and the shrinking workweek, now 33 hours — the shortest ever recorded. Presumably, before companies start to rehire laid-off workers, they will ask their current employees to work more.
Those who hope for a rebound argue that employers, frightened by the financial shocks and the credit crisis of last fall, effectively panicked. That is, they cut deeper than necessary. And that may be.
But layoffs are only part of the story. The problem isn’t just that so many workers have received pink slips but also that companies are failing to hire. And this, unfortunately, has been a trend for most of the past decade (unnoticed, perhaps, because the mortgage bubble was papering over latent weaknesses). At the end of the Clinton era, which also marked the end of a decade-long boom, companies that were opening or expanding operations added nearly 8 workers for every 100 already on the payroll. During the recession of 2001, the figure dropped to 7 per 100: optimistic firms were a bit less optimistic. The surprising fact is that when the recession ended, the percentage stayed at 7. “We never got our groove back,” asserts Mark Zandi of Moody’s Economy.com. In the current recession, the rate has fallen to 6 per 100.
It’s hard to give a definitive explanation for this trend, but among the reasons are a decline in innovation in the aftermath of the tech boom, leading to fewer new businesses, and the aging of the population. More people have dropped out of the work force, and a smaller work force tends to dampen job totals. The percentage of adults who are working has fallen from 64 at the end of the Clinton era to only 59.5 now. Some of those dropouts are retirees, but some may be responding to the economy’s declining dynamism. Traditionally, it was a mark of Americans’ resiliency that, when times were tough, they relocated from state to state and region to region. Now, according to the Census Bureau, mobility is at an all-time recorded low. Perhaps people with underwater mortgages cannot afford to move. Perhaps the areas they used to move to, typically the Sun Belt, are too devastated by foreclosures. But the vaunted ability of the U.S. economy to renew itself seems a little tarnished. Maybe it’s no accident that this time around, folks on the unemployment line are staying there longer.
In terms of its impact on society, a dearth of hiring is far more troubling than an excess of layoffs. Job losses have to end sooner or later. Even if they persist (as, say, in the auto industry), the government can intervene. But the government cannot force firms to hire. Ultimately, each new job depends on the boss’s belief — or hope — that sufficient work will materialize. It’s a bit of black magic also described as confidence. Over the years, it is why America has not only attracted immigrants (whose arrivals are now slowing) but also generated more opportunities and — favorite word of politicians — hope for those born here.
The administration’s tilt toward so-called sustainable new jobs, in green energy and such, shows that it understands what is at stake, both for the country and for its political fortunes. Whether its plans will bear fruit is, of course, another matter. Along with double-digit unemployment, the country is facing a second potential scare headline: falling wages. Even during recessions, businesses don’t like to lower pay, because it reduces morale. But layoffs are also a downer. And in this recession, employers ranging from the State of California to publishers (including this newspaper) have cut back on pay. In effect, job losses have been so severe that businesses have been forced to spread the pain. In June, overall wage growth was zero. Zandi thinks the United States could see negative wage growth.
How would Obama, not to mention Congress, respond to declining employment and falling wages? The pressure for another stimulus (and greater deficits) would be intense. So would that for demagogic solutions like trade barriers. Robert Reich, the former labor secretary, says most lost jobs are not coming back. The huge question is when — or whether — new ones will take their place. Roger Lowenstein, an outside director of the Sequoia Fund, is a contributing writer for the magazine.
The Future of Work: Yes, We'll Still Make Stuff.
Presenting Part Nine of a Ten-Part Series on The Future of Work from Time Magazine. By David Von Drehle at Time.
The death of American manufacturing has been greatly exaggerated. According to U.N. statistics, the U.S. remains by far the world's largest manufacturer, producing nearly twice as much value as No. 2 China. Since 1990, U.S. manufacturing output has grown by nearly $800 billion — an amount larger than the entire manufacturing economy of Germany, a global powerhouse.
But growth does not mean jobs. While sales soared (at least until the recession), manufacturing employment sank. Using constantly improving technology to make more-valuable goods, American workers doubled their productivity in less than a generation — which, paradoxically, rendered millions of them obsolete. (See pictures of retailers which have gone out of business.)
This new manufacturing workforce can be seen in the gleaming and antiseptic room in Southern California where Edwards Lifesciences produces artificial-heart valves. You could say the small group of workers at the Edwards plant, most of them Asian women, are seamstresses. Unlike the thousands of U.S. textile workers whose jobs have migrated to low-wage countries, however, these highly skilled women occupy a niche in which U.S. firms are dominant and growing. Each replacement valve requires eight to 12 hours of meticulous hand-sewing — some 1,800 stitches so tiny that the work is done under a microscope. Up to a year of training goes into preparing a new hire to join the operation.
Highly skilled workers creating high-value products in high-stakes industries — that's the sweet spot for manufacturing workers in coming years. After an initial surge of enthusiasm for shipping jobs of all kinds to low-wage countries, many U.S. companies are making a distinction between exportable jobs and jobs that should stay home. Edwards, for example, has moved its rote assembly work — building electronic monitoring machines — to such lower-wage and -tax locales as Puerto Rico. But when quality is a matter of life or death and production processes involve trade secrets worth billions, the U.S. wins, says the company's head of global operations, Corinne Lyle. "We like to keep close tabs on our processes."
Recent corner-cutting scandals in China — lead-paint-tainted children's toys, melamine-laced milk — have underlined the advantages of manufacturing at home. A botched toy is one thing; a botched batch of heparin or a faulty aircraft component is quite another. According to Clemson University's Aleda Roth, who studies quality control in global supply chains, the successful companies of coming years will be the ones that make product safety — not just price — a "big factor in their decisions about where to locate jobs."
Innovative companies will also stay home thanks to America's superior network of universities and its relatively stringent intellectual-property laws. Consider, for instance, the secretive and successful South Carolina textilemaker Milliken & Co. While the rest of the region's low-tech, backward-looking textile industry was fading away, Milliken pushed ahead, investing heavily in research and becoming a hive of new patents.
U.S. manufacturing will also be buoyed by a third source of power: the American consumer. Even in our current battered condition, the U.S. is the world's most prosperous marketplace. As global economic activity rebounds, so will energy prices. The cost of shipping foreign-made goods to the U.S. market will begin to offset overseas wage advantages. We saw that last year when oil prices zoomed toward $200 per barrel.
Thus, even if fewer cars are built by America's wounded automakers, there will still be plenty of car factories in the U.S. They will be owned by Japanese and Chinese and Korean and German and Italian firms, but they will employ American workers. It just makes sense to build the cars near the people you expect to buy them.
Raised on images of Carnegie and Ford, we rue the loss of once smoky, now silent megaplants but are blind to the small and midsize companies replacing them. Ultimately, what's endangered is not U.S. manufacturing. It is our deeply ingrained cultural image of the factory and its workers.
The Future of Work: It Will Pay To Save The Planet.
It's no secret that U.S. workers are in trouble, with the unemployment rate at 8.9% and rising. At the same time, the world faces a long-term climate crisis.
Presenting Part Seven of a Ten-Part Series on The Future of Work from Time Magazine.
By Bryan Walsh at Time.
It's no secret that U.S. workers are in trouble, with the unemployment rate at 8.9% and rising. At the same time, the world faces a long-term climate crisis.
But what if there is a way to solve both problems with one policy? A number of environmentalists and economists believe that by implementing a comprehensive energy program, we can not only avert the worst consequences of climate change but also create millions of new jobs — green jobs — in the U.S. "We can allow climate change to wreak unnatural havoc, or we can create jobs preventing its worst effects," President Barack Obama said recently. "We know the right choice."
What's a green job? It depends on whom you ask. Some categories are obvious: if you're churning out solar panels, you're getting a green paycheck. But by some counts, so are steelworkers whose product goes into wind turbines or contractors who weatherize homes. According to a report by the U.S. Conference of Mayors, there are already more than 750,000 green jobs in the U.S. (See the top green companies.)
Environmental advocates say that with the right policies, those job figures could swell. The Mayors' report predicts that for the next three decades, green employment could provide up to 10% of all job growth. As part of its stimulus package, the White House directed more than $60 billion to clean-energy projects, including $600 million for green-job-training programs. The hope is that capping carbon emissions, even if it raises energy prices in the short term, will create a demand for green jobs, which could provide meaningful work for America's blue collar unemployed.
To some critics, that sounds too good to be true. In a recent report, University of Illinois law professor Andrew Morriss argued that estimates of the potential for green employment vary wildly and that government subsidies would be less efficient — and produce lower job growth — than the free market. "This is all smoke and mirrors," says Morriss. "I don't see how you can replace the existing jobs that may be lost."
The reality is somewhere between the skeptics and the starry-eyed greens. We won't be able to create a solar job for every unemployed autoworker. But with climate change a real threat, shifting jobs from industries that harm the earth to ones that sustain it will become an economic imperative.
Watch Out Boomers - The Millennials Are Coming For Your Jobs.
Watch out, baby boomers. The Millennials are coming for your jobs.
Watch out, baby boomers. The Millennials are coming for your jobs.
By Nancy Johnston at The Baltimore Sun
This generational warfare is the story developing in the media, and as with most trend stories, it does have a kernel of truth. The baby boomer generation - born between 1946 and 1964 - has had a stranglehold on nearly every arena in American life, including politics, economics and the culture wars, since I was born. Even President Barack Obama, who campaigned on a promise to leave behind the boomers' old campus feuds, is, technically, one of them.
But with the rising technological wave changing the way we live, the way we work, and the way we think about the world around us, today's younger work force, born 1980 and after, is threatening the status quo. Even now, a coalition called 80 Million Strong is planning a D.C. summit in July to highlight this younger bloc, demanding that American leaders better serve this country's youth, both politically and economically.
"Today's 20-somethings are likely to be the first generation to not be better off than their parents." This is the first line of Economic State of Young America, a report released by Demos, a nonpartisan public policy think tank in New York City. And that's a troubling thesis for a generation that grew up being told they can do and be anything.
Sure, it's no surprise that with college tuition rising and job opportunities plummeting, the future isn't looking too bright for the youth of America. According to the U.S. Census Bureau, after factoring for inflation, the average young white man in 2005 earned $35,100 a year, compared to $43,416 in 1976. While tuition at public universities has doubled since the 1980s, income has declined by 19 percent.
Those who can't afford college in the first place, or can't find employment after earning their degrees, have also helped raise the unemployment rate for Americans in the 16-24 age range 9 percentage points higher than the general population. Insurance and pension benefits are steadily shrinking, and no one my age labors under the belief that the dollars we send to the Social Security Administration over in Woodlawn will be waiting for us when we retire.
This recession isn't good for anybody. But blaming baby boomers for staying at the workplace at the expense of Millennials, or insisting that the youth are stealing jobs from their more experienced counterparts, are arguments far too simplistic to explain the destruction of the American dream.
If there's anything I've learned from the no-limits nature of the world that the Internet has wrought, it's that we do not live in a zero-sum society. We must foster an economy that provides jobs for everyone. From the traditional manufacturing and service jobs that have built the American middle class since after World War II, to the new "green" jobs and cyber-focused industries the Obama administration has declared a priority, there can and should be opportunities for everyone.
Yes, we need to make hard decisions now to address the problems the young and those not yet even born will inherit - climate change, Social Security and Medicare, the national debt. But setting them up as flash points in an ageist conflict between the me-generation boomers and the supposedly altruism-minded Millennials isn't going to accomplish that. The only way to solve those problems is to create an economic and social order that is fair to all - and the only way to agree on those hard choices is to embrace a political order in which all ages have a seat at the table.
How David Beats Goliath or When Underdogs Break The Rules.
Gladwell again uses history to reinforce his argument that with the proper planning and doing something different (something that your opposing team (i.e., competition) isn't expecting) even though you are the underdog — you will succeed.
Malcolm Gladwell is one of today's most innovative 'connectors' of knowledge. His most recent New Yorker article again proves he is the master.
Gladwell again uses history to reinforce his argument that with the proper planning and doing something different — something that your opposing team (i.e., competition) isn't expecting — even though you are the underdog — You Will Succeed.
Enough of my blather — go read this great article!
Stay Alive: 10 Career Tips to Win in Bad Times.
I know - things are bad out there and you're worried about your position. Firings are capricious and no one knows where the axe is going to fall next. Based on many of my client sessions and 20+ years of management and coaching, here are 10 productive actions you can put into practice to solidify your position.
I know - things are bad out there and you're worried about your position. Firings are capricious and no one knows where the axe is going to fall next. Based on many of my current client sessions and 20+ years of management and coaching, here are 10 productive actions you can put into practice to solidify your position.
1. Don't drink the Kool-Aid.
The news is sensationalized and fear sells. Things are rarely as good as they seem and things are rarely as bad as they seem. If you allow yourself to give in to the news, you will determine your destiny. When people tell me about the bad economy, I tell them “I have chosen not to participate. So let's get to work.”
2. Reach out to your contacts - NOW. Past and present contacts, colleagues and friends are the lifeblood of any career (“It’s not what you know, it’s who you know.”). The ’robustness’ and recency of your contact list is a great barometer of your career’s health.
- Call your closest contacts & colleagues and ask them how they are. Listen. Don't talk, offer help. Have lunch, drink coffee, and strengthen those contacts!
- Send birthday or ‘just for being you’ cards to keep in touch and make them feel special. No one does this and it makes the recipient feel special.
3. Focus on what you do best. You need to present a extremely positive persona to management - this is the time where they might be looking at cutting the bottom 10%.
- Be a partner to your boss - ask for more work. No one really does it and you will stand out as a “can-do” member of their team.
- Come in early or stay late (or do both!). The perception of a hard worker is a valuable one during bad times. In addition, you might be there when your boss comes back from a grueling exec meeting and needs help with the newly assigned project.
- Be smart and flexible - look at all of your activities and projects - which ones are more important and which are the ones that can be shelved, streamlined or retired?
- The 80/20 rule comes into play - make a list and then review with your boss.
4. Keep your ear to the ground. It is essential in down times to have a clear picture of where your company’s revenues and expenses come from. Companies are retrenching and focusing on the areas that will deliver the highest ROI.
- Stand back and see what projects, departments, or people are slated to be cut.
- Ask questions, read industry journals/blogs, and keep up on the business news.
- Track your company on the web - sometimes you hear something that isn’t currently communicated in your company. But take it with a grain of salt.
- Listen to what your colleagues are saying - but don’t accept it as gospel. Also, don’t add to the gossip or play “what-if” scenarios with them - it will waste time.
5. Look at your “product”. It’s IMAGE, IMAGE, IMAGE. How do you clothes look? How does your hair look? How do YOU look? Hate to say it - it’s perception people. Not only when people first meet you - it’s when they work with you day in and day out. Critically look at yourself and see what you might need to change and how you would go about it.
- Always dress one step above everyone else. No excuses. If everyone is casual, you wear country-club casual. Ensure that your clothes are made of the highest quality and are regularly pressed and clean.
- Spend the money and go to a better barber/stylist. I don’t have much to work with and I still go to one of the most expensive barbers in the area. He makes me look as good as I can.
- Do you need to tone your physique? Hit the gym - watch what you eat. It’s that simple.
6. Connect with new people. The best defense is a good offense. This may be a sports cliche, but right now, it rings true. Now is not the time to go into hiding, based on fear of the recession. It’s the time to ramp up your networking, personal public relations, and marketing to actively remind people of your presence.
- Go to associations, meetings, conventions that are associated with your profession.
- Not only will you meet a lot of engaging people, you will re-energize your batteries AND your might get a lead on a great position!
- Set up coffees and lunches with people that you don’t know, but want to know. We all have people that we admire - reach out to them - take them to lunch. They eat just like you do! And what is the benefit? They are always on the lookout for new talent!
7. Review your resume. Too many people let their resumes grow old gracefully. When they really need them, they have to scramble and cobble together a mish-mash of experience that no one really wants to read. You need to get your resume in order NOW. So some tips:
- Use a professional resume writer. They should run $200-$400, but you will get an incredible document that sells. Call me - I know the best!
- Keep it concise. Unless you have been in the business for 30 years or are a CEO - keep it to 2 pages or less. Again - people are looking for someone who can say less with more impact - your first chance is your resume.
8. Get financially fit. One of the biggest worries people have during downturns is losing their job. They crawl into a hole and hope for the best. Usually, it is financially motivated. How would you feel if you had six months worth of available funds if you suddenly lost your job? A little bit better? A little bit more confident?
- Start now. Having 3-6 months of current income stashed away in a cash account (savings, money market) will allow you to act normally during times like these.
- Worst case scenario? If you do lose your job, you have 3-6 months of full-time looking to find a new one before you begin to really deplete your savings. In addition, you probably will get some type of severance with COBRA - so stop worrying!
9. Talk with your boss. During an economic downturn everyone is skittish and hungry for information. You’re wondering how the company is doing, whether the team is vulnerable to layoffs, or if the strategy for the next few quarters has changed. Even if the situation is tight, being upfront with your boss about your concerns creates and reinforces an environment of trust.
- Catch them at the end of the day - sit down and just converse with them. During a pause ask (in a very light interrogative tone): “So how are we doing? Is there anything we need to worry about?”. Your boss will probably open up and tell you info that normally they would not tell the team. Try it - it works.
- But if you have a boss that tends to keep information or hide things, watch their body language - if their eyes look downward or away from you when talking - they might be hiding bad news.
10. RE-vision your career. I love downturns in the economy. Why? When executives get scared, they get going and they get SMART. They begin to look at everything they do - how can they use time more effectively? If the company is losing customers, where can they find new and different customers/clients? Take a step back and RE-vision your career - understand your key interests and strengths and investigate new opportunities in YOUR marketplace.
- Are you still a hot commodity on the market?
- If yes, great - get out there and sell YOU to potential new bidders.
- If no, you need to re-vision your career - measure your capabilities and apply them to the NEW marketplace. I know of a lot of realtors, hedge fund managers and financial planners that are doing this right now.
You need to partner with an expert and co-create your new career vision and direction. So get going!