How to Be an Effective CEO.

It's quite simple - unfortunately, there are many critics, books, and know-it-all's out there trying to 'complexify' (my word) the basic responsibilities of a CEO or C-Level executive. It really comes down to three skills:

1. Motivate Your Team This is the most important skill - everyone goes to work, but it's how you manage their expectations, keep them focused, and acknowledge them for their efforts that win the game. This is not a one management-style fits all - you need to directly motivate each direct report on your team AND teach them how they can directly motivate the direct reports on their team. By doing this, motivation will be viral and very successful.

Find out what energizes them - HOW? - Ask them. What do they like to work on? What areas challenge them? What areas do they hate working on? - Help them streamline, delegate, and retire those areas.

2. Communicate & Inform This is the day-to-day stuff and candidly, most executives fail at this skill. Many either forget to communicate/inform or they actually manage by not delivering information - it sounds a little comical - but it's true. It's call management by holding back information.

All you have to do is communicate clearly and ensure that the person or team that you're communicating to not only listens, but they understand your vision, goals, direction or tactics. In addition, you need to inform on a regular basis - keep the team up to date on what's happening and tell them immediately, not after the fact.

More information and increased communication delivers a happy and healthy team.

3. Help Them Get Rid Of Obstacles Finally, your job is to help your people recognize, understand, and bypass regular obstacles that get in their way.

But here's the kicker - you don't do it for them - have them come with possible solutions to the problem, you both discuss it, and they walk away with a strategy to solve their own problems. That is the only way they grow as an executive and you get back much needed time to focus on more important matters.

That's it. If you keep to these three rules, you will find that your life as a C-Level executive will be ever so much easier and more fulfilling. Try it!

Is Your Competition Waving As They Pass You?

On with one of my oldest clients this morning and came up with a spot-on analogy about a lot of organizational management today: Your company is a ship on the open sea and your mission is to navigate and guide it into port.

Your captain (management) wants you to take it in slow and steady, so they hit their schedule perfectly. They don't want to expend any more fuel, any more people, or take a chance by accelerating the ship to get to the port faster. It's the way they've done things for years and they are not changing.

Unfortunately, you're guiding the ship and you're seeing all of the competing ships (and some speedboats) passing you by in the night because they are going faster and using innovative techniques and strategies to beat you.

But the captain doesn't see this, because they're sleeping. But you do — and you tell them everyday that the ship needs to go faster and to develop innovative techniques and strategies like your competition.

The captain disagrees. "Slow and steady will get us into port on-time and on-schedule" (and the captain will be rewarded by management with a healthy bonus if this happens).

But you know the competing ships (and speedboats) will hit port way before you do, unload their cargo, sell their wares quickly, and be off before you realize it.

In addition, when they pass, they are making bigger waves that affect your ship's progress. But the captain maintains a slow and steady approach.

They are NOT LISTENING.

And you're seeing the future of your industry happen RIGHT BEFORE YOUR EYES.

And you're not part of it. You're a spectator. And the competition is EATING YOUR LUNCH.

Sometimes, the captain doesn't notice until it's too late — and then — and only then — they want you to accelerate. But it's too little, too late. And when you tell them, they get mad.

WHAT DO YOU DO? My ADVICE:

Don't open up the throttle — but you should subtly 'click' it forward just enough where management doesn't notice (at first), but where you begin to catch up, pace, and sometimes pass the competition. Add a resource, accelerate the deadline, increase the scope a bit, start a small skunkworks in the basement — but do something.

Also — EVANGELIZE your perspective and strategy all the time. You might be ridiculed at first — but after the competition beats you — you can stand there with a huge 'I told you so' face. They might listen to you next time.

You might get into trouble if management ultimately uncovers what you're doing — but no one was ever fired for doing the right thing and taking a small chance to advance the company forward.

And if you are reprimanded or fired, it makes a great story to tell when interviewing with the competition!

P.S. This happens ALL THE TIME. Think of Kodak, Blockbuster, and Nokia to name a few. What others can you think of?

Are You Crushing It Every Day?

“Love your family, work super hard, live your passion.” - Gary Vaynerchuk, from Crush It! Great words from Gary in one of my favorite books (I require all of my clients to read). He is spot on with this one.

See how he constructs the quote — Family — Work — Passion. Not the other way around.

Unfortunately, many of the C-Level clients I coach work it the other way and find they're not happy, they have a shitty marriage, they never see their kids or their kids hate them, and their only passion in life is putting in mucho hours on the job. Stupid. Stupid. Stupid.

Yes — you've got the three M's — Money, Mansion, Mercedes (or Maserati) — but deep down, you're not happy. Something is missing and time is running out.

So here goes — you can have all three — it's just how you look at them AND how you prioritize them. I am currently working with the CEO/Owner of a top engineering firm and we're currently spinning the sequence around to help him enjoy the benefits of his labor. He's built the organization from the ground up and now it's time to enjoy life!

NUMBER ONE RULE — Family Comes First. No exceptions.

I'm not saying to fill up your calendar with family-oriented activities and let work suffer. Within reason, try to start your workweek by making time for your wife/partner, kids, friends, etc. If there is a baseball game, a romantic dinner, a morning run, hiking at the park — make sure it is recorded and blocked off on your calendar FIRST.

Again, within reason — I understand you work for a living. But taking a vacation day once in awhile is fine, even encouraged. Leave work early to catch your son's or daughter's soccer game. Come in late because you took your family to an early breakfast at your favorite diner. You know, the one where you all sit together with no TV, no smartphones and just eat and talk.

ACTION: Get your assistant in your office right now and start blocking off your calendar. TODAY.

NUMBER TWO RULE — Work Super Hard. But work smart.

I know you work hard. That's how you got to your position in the first place. But what got you to the captain's chair probably won't help you stay happy there. You worked hard, put in the thousands of hours of blood, sweat and tears. You made all the right decisions (and a few stinkers). You made the right connections with the right people. YOU HUSTLED.

Now it's time to sit in the captain's chair and start delegating even more. Don't act like Captain Kirk and accompany the away team on every mission, stay on-board the Enterprise and direct your resources in strategic ways. What got you here isn't going to keep you here for very long without compromising your home life, your happiness, and your health. You're not getting any younger either.

ACTION: Look at all your meetings and start culling them down by 10%. Stop reading every email/text that comes in. Have your assistant monitor your information flow and decide what get priority. They're the gatekeeper — ensure they guard the gate.

Cut down on one-on-ones with everyone — start to develop a sharper pyramid reporting structure with very few people touching you (no more than 5-7) Remember the Godfather? He had three direct reports — his Consigliere (who died - morte), and two Capos — Clemenza and Tessio. That's it.

NUMBER THREE RULE — Live Your Passion. But find what your REAL passion is.

Too many C-Level executives hit the big show and start to abuse the passion that got them there. They forget the fun, innovation, excitement and give in to boredom, politics, and hitting the targets for their buddies on the board. The world becomes pedantic and the passion flows out of them.

They try to make safe decisions and safe moves, and impact their business, their organization, and their customers. They prioritize their bonus, their safety, and their reputation over what's really important. I know it's hard, but sometimes you have to sacrifice the temporary pleasures to fully engage with what really matters. It's not all money (and if you believe it is - READ THIS - another mandatory book I recommend to C-Level clients).

ACTION: Sit down and assess what your real passions are right at this moment. What gets your motor running? What gets you excited about life? What motivates you to do GREAT work? You need to re-establish a connection with your passion and make sure you fill up your enthusiasm gas tank every day.

Are you crushing it every day?

"No excuses. Make it happen." - Rich Gee

POST YOUR QUESTIONS OR COMMENTS BELOW

Start Looking For A Job By Mike Rowe.

Powerful words from Mike Rowe (Dirty Jobs host): "Stop looking for the “right” career, and start looking for a job. Any job.

Forget about what you like. Focus on what’s available. Get yourself hired.

Show up early. Stay late. Volunteer for the scut work. Become indispensable. You can always quit later, and be no worse off than you are today.

But don’t waste another year looking for a career that doesn’t exist.

And most of all, stop worrying about your happiness. Happiness does not come from a job. It comes from knowing what you truly value, and behaving in a way that’s consistent with those beliefs."

Mike Rowe  is an American media personality, actor and comedian best known as the host of the Discovery Channel series Dirty Jobs. He can also be heard as narrator on a variety of series and has appeared in recurring commercials for Ford Motor Company. 

POST YOUR QUESTIONS OR COMMENTS BELOW

The 3 A's Of Awesome.

Neil Pasricha's blog '1000 Awesome Things' savors life's simple pleasures, from free refills to clean sheets. In this heartfelt talk, he reveals the 3 secrets (all starting with A) to leading a life that's truly awesome. (Filmed at TEDxToronto.)

Catch Neil's blog here: http://1000awesomethings.com Catch more TED talks here: http://www.ted.com

Image sourced from video.

You've Got The Power.

“You have power over your mind - not outside events. Realize this, and you will find strength.”― Marcus Aurelius, Meditations

"I've got the power. Radical mind day and night all the time, Seven, fourteen, wise, divine, Maniac, brainiac, winning the game, I'm the lyrical Jesse James." — Snap, 90's German pop group

Now I've done it. How do I equate the great Marcus Aurelius with a bad one-hit-wonder pop group like Snap?

Easy. I want you to absorb the first quote with the logical/factual side of your brain and the second with the emotional/passionate part. Because each is important in their own way.

I love Marcus Aurelius. He's THE MAN. I regularly read Meditations to reinforce my personal belief structure. I also let it energize and motivate me to MOVE FORWARD.

What is Marcus really saying here? No one is out to get you. There is no bad luck. You haven't put yourself in a position you can't get out of (most of the time). YOU HAVE THE POWER.

Control your overall thinking (philosophy) and your thoughts (those millions of ideas you get every day). You will quickly realize you have unlimited power to do almost anything in your life or change any situation by just reaching inward and grabbing the strength we all have.

Unfortunately, we tend to focus on the emotional/storytelling side of our brain and let it rule our life and actions. We tell ourselves stories that we are not adequate, we are unlucky, we can never have the good things in life, and on and on and on. We slowly dig a hole full of made up stories when squeezed into a huge ball in our mind, and we find ourselves painted in a proverbial corner.

I run into this frequently with clients. They make themselves believe there is no other option, no alternative, no direction to go. They get frazzled, they lose hope, they break down, and the machine STOPS.

I'm here to tell you there's always another way. YOU have power over your mind. YOU have control over how you react to the outside world. Don't let emotions get the better of you. Here are some suggestions:

1. Separate yourself from your current location. If you're at the office, go for a walk. If your at home, step outside into your yard.
2. Meditate. Stop thinking of all the bad things. Turn off your phone. Close your eyes and meditate, pray or just clear your thoughts.
3. Put your problems in context. Are they really THAT bad? Or are you making them huge and impenetrable in your mind?
4. Get focused. When your problem is brought into real focus, begin to think of a number of ways to solve that problem — even if the solution is not in your power at this time.
5. Stay calm. Odds are you still have a roof over your head, food to eat and a family to love you. It's not that bad.
6. Stop playing the martyr. Most of all, NEVER feel like the world is out to get you. It isn't. It might feel that way, but it just the emotional side of your brain talking.
7. Use the emotional side of your brain and power it up with music, dance, art, etc. Fill up your emotional gasoline tank with energy to fuel our thoughts and deliver positive actions.

As Marcus also says, “The happiness of your life depends upon the quality of your thoughts.” 

POST YOUR QUESTIONS OR COMMENTS BELOW

TED Talk: Amy Cuddy - Physical Dominance.

Body language affects how others see us, but it may also change how we see ourselves. Social psychologist Amy Cuddy shows how “power posing” — standing in a posture of confidence, even when we don’t feel confident — can affect testosterone and cortisol levels in the brain, and might even have an impact on our chances for success.

[ted id=1569]

This talk was presented at an official TED conference.

This Guy Just Used Jelly Beans To Change My Life.

You might remember ZeFrank — a really funny and insightful individual.

Work Twice As Hard As Others.

A great interview (2 minutes) with Elon Musk, founder of PayPal, Tesla Motors, and SpaceX.  

The Extraordinary Power Of Teamwork.

Yesterday morning, a good friend of mine, Bill Erickson, told a very powerful story that hit me right in the heart.  This week, a Japanese woman was rescued from being squashed by a train after she did what we all fear and fell down the gap. Dozens of passengers were quick to react and together pushed the 32-ton train carriage away from the woman in her 30s, and she was able to get away with minor injuries.

With the right people, focused on a single strategy, can do almost anything. I hear so often about dysfuntional teams and people who are unable to get anything accomplished. The real truth is — it's the manager. They haven't done the requisite work to get their team motivated and focused. That's why they are dysfunctional. So let's break down why the actions of the people at the train worked:

They were focused.

They had a common interest and all pushed at the same time to allow the woman to wiggle free. Are your people focused? Do they get distracted easily? How do you keep them on target — how to you regularly ensure they stay on target? Too often, team members are distracted by actions by others or management's changing priorities. Ultimately, they either don't deliver or miss deadlines regularly. Get them focused and keep them on track with regular updates.

They were committed.

They had a life or death situation to deal with and nothing was going to let them fail. They were all in and every little bit of their hearts, souls, and minds were determined to MOVE THAT TRAIN. Have you captured the hearts and minds of your team? As inconsequential as your work may seem, you need to light a fire under your team and keep them committed and motivated to do the extra-ordinary.

Everyone on your team needs to know and understand what is at stake if they fail and for you to show them how to succeed in a spectacular fashion. Most managers don't do this. They deliver the work and just expect their people to deliver. Show them how to WOW you. Give them the tools, direction, and resources to deliver in a powerful way.

They were energized.

The passengers demonstrated extraordinary strength to move a 32 ton train. These weren't bodybuilders or Olympic weightlifters, they were people just like you and me. What gets each of your team members fired up? Are they fired up right now?

Good managers know exactly the right motivators to push at the right times to get super-human strength, endurance, experience, and performance from their people. All by just using words. Find out what fires up each of your people and ensure you regularly make the same circumstances occur on a regular basis. It can be as simple as a compliment, a positive email, or a pat on the back.

How To Present To Deliver The Best Clients.

This is one of my favorite scenes from Mad Men where Don Draper not only grabs Kodak, he delivers a one-two knockout punch. Pay attention to his rhythm and cadence during his talk.

How to Handle An Insubordinate Employee.

This is one of my favorites — insubordination is a recurring problem in corporate life today and many of my client sessions center around how to deal with these situations in the right way.

How To Handle A Skeptical Client.

Second in my series of Mad Men management videos - this lesson is critical on how to handle a recalcitrant client.

How to Handle An Employee Seeking A Raise.

I love Mad Men. It's not only the story and characters — it's the business behaviors and practices which permeate every scene. This is the first of a series of Mad Men scenes providing a managerial learning backdrop — Enjoy!

Fire The CEO! That Will Never Happen.

Read this today: "IBM Corp. this summer will lay off  hundreds of workers in the Hudson Valley region as part of a $1 billion company restructuring that could cut as many as 8,000 jobs worldwide." (link) The truth: Bad management decisions by the top impact the hard workers under them.

It happens time and time again - when the same cast of characters - The Board, Chairman, CEO, President, CFO, CMO, CIO, COO, CSO, (and many others) make decisions which are either good for Wall Street (to get that pennies per share price up) or good for them (so they can hold onto their jobs for another year).

It's the typical corporate country two-step - instead of innovation and growth - they focus on swaying to the gyrations of factory/office closings and staff reductions. Make a bad decision? Time to start firing up the guillotine! Instead of realizing that THEY (management) have made serious miscalculations of the market/their customers/their competition, they continue on in their role (with HUGE bonuses) while they slowly eviscerate the organization from the inside out.

Think of what IBM used to be (i.e., the Watsons) where they took bold ideas, acted upon them, and led the industry. They picked up on the PC, Laptops, Operating Systems, Enterprise Solutions, etc. What happened?

Why isn't IBM in mobile computing? They used to be a leader. Answer: Short sighted vision and watching-their-butt management. What can benefit management in the short term (just to get another year or two of outrageous bonuses) or playing the market so they can leave and land at their next gig (and do the exact same thing over again). I would love some news organization to start up a Bad CEO database so we can see where they turn up next — we can track them like Lo-Jack for executives.

And before I begin receiving rebuttals . . . I know . . . there are companies who are doing it the right way, IBM and other companies are reacting to industry changes, etc. I just find it's sad to see a leader in American technology lay off 8,000 workers. That's a LOT of good people. Also, I don't hate CEO's — I just hate BAD CEO's. And we all know who they are.

How Samsung Got Big.

"The cellphones were stacked up high in the Gumi factory yard and more were coming out every minute. Phones, TVs, fax machines, and other gear shattered as it hit the concrete and Samsung CEO Kun-hee Lee and his board cracked the screens and cases with heavy hammers. Then they lit a bonfire and threw everything in." Chris Velazco from TechCrunch takes us behind the curtain to show us HOW SAMSUNG GREW SO BIG.

Spin A Wheel To Talk To Strangers In NYC's First Conversation Salon.

The Talk Shop in NYC:

A Startup Job Is The New Office Job.

Alex Payne brings a powerful manifesto to all recent grads who want to jump onto a startup:

"If you’re in your late teens or early twenties, you’ve grown up in a world that has come to idealize startups, their founders, and the people who go to work at them."

"If you’re in school, maybe you’ve felt pressure or been incentivized to drop out and join or start a company. If you’re already out in the working world, perhaps you feel that your non-startup job is in some way inadequate, or that you’re missing out on valuable experience and potential wealth."

One of my favorite lines from Alex: "Startups are part of the system, not a rebellious wrench in the cogs."

Read it here.

Why Businesses Die A Tragic Death.

A Kodak engineer constructed the first digital camera in 1975.They didn't want to go digital. They went bankrupt in 2012.

Here's the article on Kodak's first digital camera. Here is an incredible report on how Kodak died.

I used to believe in Kodak and bought their products right up until their digital video camera (The Playsport - it was waterproof!). It's so sad when management, the engineers, and most of the company (not all) stuck their heads in the sand and hoped for the best. Short term thinking at it's best.

Are you doing the same thing?

It's happening right now in music, publishing, newspapers, TV, movies, cars, etc. Keep your vision out 5-10 years - don't get caught and cry your never saw it coming.

Perfectionism — The Killer Of Thousands Of Entrepreneurs.

"The thing to realize that having a failure, does not make you a failure."

"One of this biggest things that can kill a persons hopes and dreams is being a perfectionist. It’s that little voice in your head saying that you are not good enough… that the product is not good enough to ship, that the book is not good enough to finish, that you are not good enough for the promotion, and many more."

Another great post from John Cooper on what ails many entrepreneurs today.