Go And Make Lots Of Mistakes.

I learned a new word the other day. And it's a really cool word. Kintsukuroi. A beautiful word. One which fits perfectly with many of my coaching clients (and me too!).

It's a noun and verb — a Japanese technique of repairing broken ceramics with metal lacquer, usually gold or silver. The concept also includes the understanding that the piece is more beautiful for having been broken.

In Japanese, it actually means “to repair with gold”.

In business, there have been many fortunate mistakes — Post-It Notes, Penicillin, X-Rays, Corn Flakes, and The Slinky (read more here). And those people who made the mistakes have realized their errors and have seen their mistake turn into a lot of gold.

Mistakes are a part of life — let's get real — you're going to make a lot of them. But sometimes, we are so afraid of making them we actually hold back major successes.

But what's so bad about mistakes? if mistakes are part of life, you learn, you heal, and you move on. But sometimes we're so afraid of those mistakes, that they might impact your life in such an adverse way, we run away so far, we never understand . . . it's a learning experience.

And here's the best part — we might come out even better — just like a Kintsukuroi bowl with gold, filling in all of the cracks that we made before.

So go and make lots of mistakes . . . Enjoy!

Here are more links on Kintsukuroi:

• Pinterest - http://pinterest.com/lbrownfield/kintsukuroi/
• Tumblr - http://www.tumblr.com/tagged/kintsukuroi

Your Presentations Stink! Part Two: Bar Charts.

This series is an offshoot from my nationwide corporate workshop on “You Will Own The Room”.  If you want to see part one where I explain the who, what, where, when, why, and how, click here.

So . . . bar charts. We all use them. They are so simple and yet we go out of our way to make them complex and hard to read. Again, it's not your fault — MS Powerpoint and Mac Keynote offer up so many features, you are lured into the world of 3D, colors, shapes and sizes!

I'm here to bring you forward — to easy to understand, easy to design, and effective bar charts.

Let's step back for a second and review why we use bar charts:

• They take a boring list of numbers and make them live on the page.
• They allow you to make additional insights into the data which would be difficult with a list of numbers.
• They are powerful. And they can be easily skewed by modifying the values, timescale, or other measures.

What's a good, simple and easy to understand bar chart? Here's one:

Why is this bar chart better? I'm going to hit many of the same points for your presentations:

• You are not inundated with a barrage of colors.
• You don’t need a legend.
• The data labels and percentages are placed right onto the bar chart.
• Why use colors? You don’t really need them.
• The best part? This slide can easily be printed — and the viewer can also take notes on it.
• I also added internal 'tick marks' to each bar to easily allow you to count the block and quickly estimate the value. So there are three ways to get the value from each bar.

Next up . . . Slide Design & Backgrounds!

Tough Interview Questions FROM Your Future Boss.

My last post on interview questions focused on those questions you should ask your interviewer.  Everyone prepares for the basic interview questions — here are the ones that come out of left field and cause you to stumble. Or as I say, "The ones that bite you on the butt."

Here they are:

1. How do you handle stress and pressure?

This is a big one - not only do they want to know if you can - but they also want to know some instances when you have encountered stress/pressure and prevailed. Get your stories together and prepare to use them to cover this question.

2. Why do you want this job?

This one cuts to the chase - it will tell the interviewer if you are just playing the field or if you are REALLY serious about the position. Be sincere and show them your enthusiasm for what you do, for the company they work for, and the potential of the two coming together.

3. Why should we hire you?

A blatant frontal assault on your abilities and experience. Keep smiling and take it on as a challenge - relate your background and successes as they align with the position and company. Use a shopping list technique - list off and count on your fingers all the reasons why you are the PERFECT candidate. Your assertiveness and enthusiasm should drive the day.

4. Why are you leaving your current job?

Most of all stay positive with your answer. Don't kill the company, industry, boss . . . anything. In fact, blame yourself — tell them it's time for you to move on to bigger challenges and to begin to stretch your abilities. If you can also build in the attractiveness of the current company your interviewing with — so much the better.

5. Why are you better than anyone else?

This is where you have to throw off the shackles of bad self esteem and BRAG. You need to be assertive in your answers and clearly show why the combination of your experience and talents make you their only correct choice. BE BOLD!

6. What do you do in your spare time?

Get ready for this one. They are really trying to find out who you REALLY are. Are you active/sedentary, do you educate yourself, are you a member of groups, are you a leader, are you enthusiastic, do you fit in with other organizations? Make sure you align with the company culture and structure. If you are interviewing with Eastern Mountain Sports, they don't want to hear you like to curl up with a good book by the fire. They want to hear your last camping trip on a mountain.

7. If we offer you the position, will you take it?

This is a really bad question, but they do ask it. I always tell my clients to answer, "It depends on a number of criteria we agree on."  You don't want to sound too excited about the position, but then again, you don't want to sound to relaxed about it either. Another answer is to ask a question, "Are you offering me the position?" That gets their attention.

8. Where else are you looking and why do we stand out in your set of choices?

Never be specific here. Don't name names or companies — stay general and present the image that you are a hot property on the market. You can use terms like, "I have asked to meet with a number of executives in the industry." or "I have a number of irons in the fire — some are hot and some are smoldering." To the stand out question, give them some props — "You stand out very high in my search — it would be an honor and privilege to work here."

9. Are there any reasons why you wouldn't take this job if it were offered?

Again, never be specific here. They are baiting you — waiting for a response to trip you up, make you look like you are a 'glass-half-full' person, or a major faux-pas. A great answer to this question is: "Honestly, at this point, NO — but as we get deeper into the hiring process, I might have additional questions." Or you can hit them hard again and ask, "Are you offering me the job?" Not only does it serve back the question with a well-placed backhand, they then need to respond.

Your Presentations Stink! Part One: Pie Charts.

This series is an offshoot from my nationwide corporate workshop on "You Will Own The Room".  Powerpoint (PC) and Keynote (Mac) force the average user to use many of their various tools to supposedly make their presentations 'better'. Unfortunately, they make them more colorful, complex, and hard to understand. Mix in the barrage of bad slides and presentations out there — and you get a real mess on your hands.

More colorful, more complex, and more stuff do not make a great presentation. Actually, just the opposite.

Over the next few weeks, I'm going to present various elements I frequently run into when working with C-Level executives and their support staffs.

First up . . . Pie Charts. You know how bad they look.

Now let's take a look at a MY slide:

Okay . . . it's not as colorful. And it's not 3D. But it presents a number of elements that make the information clearer and easier to find:

• You are not inundated with a barrage of colors and shapes. It's simple and allows you to SEE the information quickly.
• You don't need the proverbial info bars at the top and bottom of the slide (I will go into this in successive posts - just trust me for now).
• You don't need a legend — legends force you to search for the information and turn it into a 'treasure hunt'.
• The data labels and percentages are placed right onto the pie chart — no searching.
• Why use colors? You don't really need them. Yes, they look nice - but they muddle the message.
• 3D? This isn't Star Wars — the more simple the image, the easier it is to absorb the information.
• The best part? This slide can easily be printed — and the viewer can also take notes on it.

Now you might say "I like the colorful slide". And that's fine. But here's a little test I want you to take:

Look at both slides and see how hard it is to compare the total percentages between North America and the lowest five areas on the pie chart. You'll find yourself easily adding up the red numbers on my slide AND visually aggregating the slices. On the blue slide you'll be zipping back and forth between the legend and the image to make your calculations.

Just imagine what your audience is thinking. Are they bedazzled by the colors or absorbing your information?

Next up . . . Bar Charts!

The BEST Interview Questions To Ask Your Future Boss.

You're nervous, but be prepared — they are going to ask you a lot of questions. Your answers are going to play a major part in their impression of you.  Most interviewees don't realize the questions they ask also play a major part in honing that impression. So you need to plan, make time, and ask them.

This is important — it's not always their answers — it's the impression you make asking the questions. It shows you are confident and in-control. That's who they are looking for.

Let's cut to the chase - here they are:

1. Can you explain the culture here at (the company) and provide examples how (the company) upholds it?

It's not only the information provided, watch how they answer it. You're asking them to sell you their company and if they fidget of prevaricate - watch out. Watch their eyes and see if they stumble — they are not going to be prepared for this question.

2. Is this a new position or replacement? Why? Is it changing?

This will tell you if the company is growing or if there were problems in the department. If it's a replacement — was it them or the previous person who had the position? You need to understand the dynamics of the situation you will be stepping into.

3. Where do you see (the company) in 1, 3, 5 years & how can I help (the company) get there?

You'll have some ideas where the company should be moving, but it's important to see where THEY want it to go. If they stumble here — watch out.

4. Walk me through a typical day - who will I work/interact with - go/travel?

This sounds pedestrian — but it is important. It lifts the veil on how your boss expects you to work. And it gives you a window how the culture is — all meetings? Travel? Presentations? Phone calls? Or real work?

I've kept the last three as your BEST questions to ask — don't forget these:

5. What are the most important things I need to deliver in the next 30, 60, and 90 days?

Not a lot of people ask this question. It shows you are interested and enthusiastic — two areas you want to display to the interviewer. It also gives you a picture if they are reasonable or high about their expectations.

6. What keeps you here at (the company)?

No one ever asks this question and it will close the deal for you. It's a GREAT question to ask. First, interviewers are unprepared for this question so they usually answer honestly. Second, you really want to hear the answer. Finally, the interviewer is impressed with this question. Many of my clients have told me this question clinched the job for them. Use it.

7. When will you be making your final decision?

A lot of interviewees forget to ask this question. They thank the person and walk out. This question ensures you remain in control of the timing — you know when they are going to make a decision. If they say "I don't know" — that's a HUGE problem. They might drag this on for weeks/months. It also allows you to schedule follow up calls with the interviewer: "So if I don't here from you Friday, can I touch base with you Monday or Tuesday to get an update?"

13 Simple Tips To Get Highly-Qualified Referrals.

When you run your own business, it's hard to keep the sales funnel healthy and moving with new referrals, prospect and hopefully, clients! Most people forget about REFERRALS. Why? 

• You hate to ask for things from other people.
• You don't want to come off as someone who NEEDS referrals.
• You know it sounds like begging for clients.
• And many, many  others.

Bottom line — to run a successful business, you need constant and regular referrals.

To get those . . . YOU NEED TO ASK FOR REFERRALS.

I've linked to one of my most requested articles: Get Referrals NOW™ — 13 simple steps to start a referral flood to your business.

Each of the 13 steps have a dedicated action item to get you on your way to highly qualified and powerful referrals.

Some of the best steps:

• Review your past referrals.
• Be referable.
• Train your troops.
• Reward your referrers.

This report will radically change your 2013 business.

Check it out HERE.

The Monster Inside Of YOU.

"We stopped checking for monsters under the bed when we realized they were inside of us." What is your monster?

What keeps you from fulfilling your potential? What keeps you from success? What keeps you from true happiness in your life?

Guess what? It's usually not someone else. It's not an obstacle we can't deal with.

It's YOU.

One of the biggest monsters is Procrastination. We put the important things off. We do the mundane and the simple and forget to do the powerful and influential.

It's evident in the way we conduct our day.

Who should you really be talking to? Don't waste your time with sycophants, half-friends, and time-suckers. Connect and get in front of those people who can change your life, your career, and your current trajectory.

What should you really be doing? Stop checking your email. Stop text messaging funny memes. Stop surfing Reddit. How can you apply yourself right now to deliver instant and absolute success to your career? What is the first step? The second? What would happen if you completed it TODAY?

If you're scared — GOOD. If you're not scared, I haven't done my job. GET SCARED and GET GOING.

Get More Energy & Enthusiasm During The Day!

I've been noticing many of my clients, colleagues and friends inquire how I have so much energy and enthusiasm during the day. Here's my secret:

I wake up at 4:30 AM every morning. It's that easy.

Now you might be saying . . . "Rich, are you CRAZY? 4:30 AM? You are INSANE!!!!!" Maybe. Maybe not.

When I worked in corporate, I woke up at 4:30, showered, got dressed, and commuted one hour and hit my office by 6 AM. I started working and got in 3 hours of work before other people officially started at 9 AM. So when I left at 5 PM, I didn't feel bad at all - I actually was working (in office timing) until 8 PM every night. My superior knew (and most of my peers and clients in the UK and AsiaPac).

For the past 10+ years, I've run my coaching business and this model works SO WELL for me. I get SO MUCH done every morning and have more than enough time to coach my clients from 7 AM to 5 PM.

I also go to bed around 9:30-10 PM. What else would I do? Sit around and watch TV? What a waste of time.

I leave work at 5 PM, get home by 6 PM, and spend 3-4 quality hours with my family making dinner, cleaning up, helping with homework, and doing small chores around the house with my wife (we do things together).

So next time you say to yourself . . . "I don't have any time!" You actually do — it's how you use it.

What Are You REALLY Good At?

"When you're good at something, you'll tell everyone. When you're great at something, they'll tell you." - Walter Payton Every day we struggle to make everything we do come out perfectly. Sometimes we succeed and sometimes we fail.

When we succeed — we never congratulate ourselves — we don't acknowledge our success. We just move on as if nothing has happened.

But when we fail — or if we just miss the mark — watch out! We knock ourselves down a few pegs and admonish via our internal voice.

Now stop for a second.

WHAT ARE YOU REALLY GOOD AT?

What do you do REALLY well?

Think when you do something . . . who are the people who take notice and are amazed with your action or deliverable?

I am REALLY good at presenting. My presentations WOW people. My slides are original and unique — no one presents like I do. AND . . . I can pump this stuff out like breathing air. I developed a major sales presentation for a group of 100+ people in four hours — from memory. And I killed it when I gave the workshop.

I'm not bragging (okay - just a bit) — I'm just telling you what I'm really good at.

What are you good at? Figure it out and plan how you can do more of it.

That's my simple message for today.

10 Reasons Why 2013 Will Be The Year You Quit Your Job.

As a general rule, I read 75-100 business/career articles each week. But once in awhile, I come across a powerful and ground-breaking idea, I just have to share it. Yesterday while reading TechCrunch, I ran across one of these articles by James Altucher.

In 10 very simple, scary, and true reasons, James lays out why you HAVE to quit your job. Basically,  The myth of corporate safety is over and here is how it currently lays out:

1. The middle class is dead. You know it and everyone else does - time to make your next move.
2. You’ve been replaced. Technology & robots are the new middle class.
3. Corporations don’t like you. They never have and are getting worse by the day.
4. Money is not happiness. Looking for that promotion or bonus? That won't make you happy.
5. Count right now how many people can make a major decision that can ruin your life. They can fire you in an instant.
6. Is your job satisfying your needs? It's Monday - are you really happy to hit your job (I am).
7. Your retirement plan is for shit. We're living longer and no amount of savings is going to last.
8. Excuses. Stop making excuses to leave the rat race. Do it today.
9. It’s okay to take baby steps. Move slowly and take small steps toward your goals.
10. Abundance will never come from your job. You have to build it within you.

To read the entire article (and I advise you to), click here.

It's a wake-up call for your career. I came to this conclusion 12 years ago and made my move — I've never been happier.

Also, please visit James' site - he is writing and doing great things.

Best Companies: John Neeman Tools.

In 2013, I will be highlighting many old and new companies who embrace 21st century progress and run their businesses differently from the old guard who are quickly dying off. My first is John Neeman Tools. They are a small crew of craftsmen from Latvia who use their heritage of craftsmanship handed down through many generations to design and create woodworking tools. Their process, their method and mission, keeps these traditions and crafts alive and well. In this high-tech age, their traditional craftsmanship is flourishing.

John Neeman Tools is founded by Jacob - a carpenter with love for traditional woodworking and his friend – a village bladesmith. This bond has created a premier company.

They use their hands to produce tools that will live on, to tell their story in the hands of the craftsmen after us. Each tool they make is born with energy and personality – a love and care that will be felt daily by each craftsman, a resonance from the heart of the tool.

Towering factories and belching chimneys are not their game. All of their tools are made in our small traditional workshops using equally traditional methods and techniques. Their focus is on uniqueness and quality, not quantity. They want to help people to remember how to use their hands, to relate their own human energy to their tools – to achieve the true joy of creating something from humble beginnings.

You can learn more about John Neeman Tools and their products here.

Why Your Career Is Flat — And What You Can Do About It.

"You are either getting better or you are getting worse. You never stay the same." - Jim Harbaugh Welcome to 2013 and I thought I would start with a cold, hard quote. It says it all.

If your business or career isn't getting better  — it's getting worse. Like I've said so many times before, you are either going up or down, your business/career is never flat. Why do I say this?

If you look at your performance, history, or success, look at it as an absolute. You are either going up or down. Many of us get caught in flat-land — where losers go to die. If you live in flat-land long enough, you will either be out of business or out of a job. And that's a fact.

You don't have to be crazy about it — but you do need to keep your eye on the ball at regular intervals during the year.

Since it's the beginning of 2013, take a measure of where you are right now. Look at:

• Your income/revenue - is it growing? Look back 5-7 years and see where the trend-line is.
• Your relationships - are you meeting new people? Are you growing your circle of friends?
• Your knowledge - are you getting smarter? Are you learning more?
• Your happiness - are you excited to go to work every day? If not, what can you CHANGE?

Because — if it's not getting better, it's getting worse.

And you have to start making changes . . . TODAY.

Is Your Career Dying?

Not in the Hollywood sense of dying, where Bruce Willis finally kills you in a fiery crash or fall from the top of a skyscraper. I'm talking about the slow drip-drip-drip death as you watch your career eke away and there's nothing you can really do about it.

I run into this all the time. I have clients who own their own businesses and suddenly realize for the past 4-5 years their revenue and profits have been going down-down-down.

Or the executive who lives in a corporate hole their in working for an asshole, in a department of do-nothings, for a company who hates their employees (and loves the almighty dollar — but it doesn't go to the employees).

Sound familiar? 

People's careers are dying all around us. It's due to a number of factors:

1. GLOBAL - The world is changing faster & faster. Institutions we thought were going to last forever are either no longer there or are on their way to disappearing. Publishing, media, technology, transportation, education, advertising, manufacturing, and medical just to name a few.

2. COMPANY - Focus on short-term profits vs. producing quality products. Top management has one focus — how to please Wall Street. They gear ALL of their decisions on hitting their targets and they quickly forget the product, the customer, and their employees in the process.

3. PERSONAL - People have lost their enthusiasm, drive and energy for what they are doing. They've been doing it so long it becomes a chore or they realize they have changed and are interested in more important things.

How do I diagnose and treat this situation? I ask a simple, three-part question — Do you want to:

1. Stay and do nothing? (not a good idea)
2. Stay and change the dynamic to make it better?
3. Leave and/or do something else?

When your decision point drops down to this simple diagnosis — it instantly clarifies your situation and it sometimes scares people.

Most clients instantly recognize they've been doing #1 for many years. They've been sticking their heads in the sand and hiding in their cubicles waiting for something to change. Some knight in shining armor to whisk them off and save them. But it never does.

The truth is: YOU are the only one who can help YOU. You are in charge of your career and you need to stop waiting for things to happen to you and start directing your life (and explore your limits).

Step One: Get off your ass and stop living in #1. Start doing SOMETHING.

Step Two: Change the dynamic where you are. Start meeting new people, understand where the hot areas of where you work really are, and move towards that light.

Step Three: Get out and start meeting new people outside of your sphere. Open yourself up to new ideas and new ways of doing things. Start pushing yourself way out of your comfort zone.

By the way, I cover all of this in my award-winning workshop, "Bulletproof Your Career". Early next year, I will also be launching my personalized coaching program specifically geared towards bulletproofing your career. Stay tuned!

Are You Good Enough For Shark Tank?

Ever watch the Shark Tank? It's a reality-based TV show which features a panel of entrepreneurs and business executives called "Sharks" who consider offers from other entrepreneurs seeking investments for their business or product. Sometimes it's great, sometimes it's hokey, but in the end. 7 million viewers don't realize major business learnings are occurring right in front of them.

The premise is simple — the entrepreneur has approximately 3-5 minutes to present their business opportunity/invention and the 'investors' then have the opportunity to bid on it (and hopefully make it a raging success!).

Let's look at what you should be taking away from each episode:

Be Prepared

You can immediately tell who has their pitch down and who doesn't. Who are the fakers and who are the 'real' businesspeople.

It's amazing how many people I meet who don't have their act together when it comes to their business or career. It seems like they are drifting through life, allowing the river to pull them along — no paddling, no rudder — and they might be heading for the rocks . . . or the waterfall.

Talk On Your Feet

In Shark Tank, you only have 3-5 minutes to present your product. You have to give the best and most critical information quickly and in a way where your audience immediately understands what you do and what the opportunity is. Many presenters don't have solid pitches and the ability to answer easy follow-up questions.

Handle Obstacles With Aplomb

It's funny when you see the presenter finish their pitch and are aghast when the investors ask penetrating and direct questions. Many presenters stumble, some are defensive, and only a few have the gravitas to handle the pressure and perform.

Face it — you will hit obstacles EVERY DAY of your life and it's how you deal with those obstacles which define each of us for greatness. That's why they call it 'work'. If you are giving a status update to your board or pitching your services to a new prospect — make the assumption that they will ask hard questions. If they do, it means they are really interested!

Be Able To Sell Yourself Anytime

It's so funny when I bump into someone or I meet them at a networking event and they are definitely not prepared to speak with me about what they do. They obfuscate, they skitter, or they quickly skip over their most important deliverable. Guess what? I've lost interest.

How about saying something like — "When people are stuck, I get them moving forward - fast." or "It's hard to fully trust someone today - they all have agendas - I'm the one executives call who they can trust." (this is what I say)

Know Your Financials

This is my main pet peeve — entrepreneurs go on the show with some outrageous dollar amount in mind and no way to back it up. The minute the sharks begin to ask questions, the entrepreneurs stumble and pause. Not good.

If you are pitching a client, know EXACTLY what is behind your number and what it is composed of — so if they ask, you have an answer. Also, be prepared for a counter-offer and the full ability to explain your deliverables.

Know When To Close

I've seen too many people not know when to close — they fumble along and wait for their client to 'make their move'. You see it constantly on Shark Tank — they do their presentation and then the sharks either bow out or make an offer.

When you hear the 'buy' signal — go in for the 'kill' and close. Ask for their business, negotiate the offer up or down, and shake their hand!

Smile & Walk Away

There are many Shark Tank contestants who are rebuffed by the entire team of sharks. It's usually because they have a bad business idea or they didn't present or negotiate well with the sharks.

IMPORTANT: Even though you have a stellar idea, you can kill it with a bad presentation or negotiation style.

If things don't go well during a pitch or job interview — close, smile, and walk away. Don't let it get to you — it was never going to happen. The more upbeat you are, the more the client will think that they just let the biggest fish of their career, get away.

P.S. As you can probably tell, I love the Shark Tank and hope everyone who reads my blog runs off to watch it!

600 Articles . . . How Am I Doing?

Just hit 600 posts on my blog. Hooray. I NEVER thought I would be here - when I first re-launched my site back in 2009, I decided to include a blog to let viewers, prospects, and clients know what's inside of Rich Gee's crazy mind.

Four years later, I have 600 small peeks into the wacky world of Rich Gee. If you subtract weekends, you get approximately 261 working days each year (this doesn't include holidays or my 4-6 weeks vacation time). So if you take 600 and apply it over almost four years — I've been posting over 75% of the time.

WOW. I hope you've liked the ride. I sure have. I think it's time to find out if I've been hitting the mark. How am I doing?

I WOULD LOVE YOUR FEEDBACK. Please let me know below this post.

Tell me if you like the direction my blog is going — if you like the topics, or if I hit the mark (or I don't). I want constructive criticism — please tell me what I can do to make this even BETTER. Oh . . . also tell me your favorite posts — I will write more.

I'm just catching my breath and beginning to start another marathon. Anyone have any water?

Thank you! Rich 

Our Competitive Spirit.

The other day, I was listened to a podcast and heard the incredible progress (and inventions) which emerged from the space race to the moon in the 1960's. It was amazing how many advances in aeronautics, science, technology and even velcro — came out of our billion-dollar endeavor. It got me thinking. It seems significant jumps in progress happen when intense competition is involved. Let me break it down:

MILITARY Competition - When two (or more) countries are ferociously attacking one another, their entire reason for living is to outdo the enemy. They will do whatever it takes, open up the financial coffers, and apply as many people to develop new ways to kill the opposition. A good example is the Manhattan Project, where the U.S. spent billions ($2 billion or $25.8 billion in 2012 dollars) to develop a weapon which ended WWII.

GLOBAL Competition - It's an us vs. them scenario - where global standing, influence and stature is involved. The Space Race is a powerful example of what two countries can and will do to come out on top. In 1961, the Russians shot a man into space . . . eight years later, we had a man on the moon.

BUSINESS Competition - Although not as cut-throat as Military or Global competition, Business competition can still decimate industries and quickly put the competition out of business. In 2004, Apple gathered a team of 1000 employees who ultimately developed and released the iPhone in 2007. At the same time, throughout 2005-6, Google was in the process of procuring companies and resources to also do the same thing. Some people still say that Eric Schmidt, CEO of Google, learned of Apple's intentions while still on the board of Apple. He then directed Google to mimic many of the deliverables of the iPhone in the follow-up Google handset.

PERSONAL Competition - Where's your competitive spirit? What drives you? Are you willing to go the distance to produce real change in you department, division, company or industry? What can you do right now to start the process? Who are the drivers, the leaders, the shake-up-the industry personalities? Why don't you know them?

Stay tuned shortly for a follow-up post on what Apple does to motivate their new hires!

10 Tricks To Get Control Of Your Email.

I say email is dying! New generations are moving towards texting to communicate — I welcome that improvement! But email is still around for the short term — and if you're like me — you get hundreds of emails a day. And if you're like a lot of my clients, it's hard to navigate all that email without a few tricks. So here they are:

1. Eliminate your email alert setting in Outlook or MacMail. If you find yourself watching the email alert bar move up and down or the small circle alerting you to the number of unread emails - you're letting email control YOUR life.

2. Read certain times of the day. Set up times during the day to read your email — say 9 AM, Noon, and 4 PM. Otherwise, do real work. If it's an emergency, let everyone know to call, stop by or text message you with an 'URGENT' or 'IMPORTANT' header.

3. Take action, delete or file. So many people who jump into email and need to jump out quickly tend not to act on emails. They scan and then move on — they know they need to do something with the email, but they don't have the time. So they whip through their list and then rush off to a meeting. If you commit to an email, read it and then act, delete or file. It's that easy.

4. Don't start chain emails, pick up the phone. Even better, instead of writing a long and boring response email (that no one will really read), pick up the phone and take care of the issue immediately.

5. If it isn't filed, trash it. I know it's hard, but kill email whenever you can.

6. Don't print emails — only if you REALLY have too. If you print, you have now brought the electronic into the real world. And you have to now find a place for all those emails. Good luck!

7. Minimal file folders — no parent/child lists. I love it when people have HUGE lists of file folders and sub-folders. Don't you know about search? I use search every day and it works perfectly.

8. Clean up daily. If you decide to file the email, do it immediately and don't let them build up. At the end of every year, I bunch up all of my filed emails and archive them. Guess what? I only access the archive a few times a year. Go figure.

9. Email is a POOR communication vehicle. You have to realize email causes a lot of problems — missed messages, hurt feelings, arguments, unnecessary wasted time, etc. It's NOT 2-way communication. Pick up the phone or stop by the person's office. And if it's really important, set up a (short) meeting.

10. Don't worry. So many people obsess about email — they love to complain about it. A number of years ago, I took an approved sabbatical from work for 30 days (we were allowed those back then). I set up an email rule to let everyone know not to email me (I wouldn't be reading them) and that I would be back in 30 days. Guess what? I still received 3750 emails. Under the advice of my coach, I:

• Took the emails and filed them in their own file folder named 'Sabbatical'.
• I only read emails from my boss to me.
• I only accessed that file five times over the next three months.

How OLD Are You? Generational Strengths & Weaknesses.

There are many positives and negatives with age during your career. Sometimes you have more energy and sometimes you have more experience. Other times, a new perspective or more gravitas. Even when managing your team, you need to take into account what their strengths and weaknesses are — and capitalize or anticipate them. In today's post, I'd like to highly generalize my experience, interpretations, and understanding of each generation. They might not (and probably not) fully compare to you — but they are a broad interpretation of the workforce in general.

In any event, different age groups act differently . . . so where are you?

Your 20's

Just starting out - getting your feet wet - absorbing, learning, winning, losing.

Strengths: Young, lots of energy, new ideas, enthusiasm, fresh perspectives. Technology: You easily adopt any new tool or product and start using it immediately.

Weaknesses: Little or no experience, frustrates easily, limited knowledge, lacking in sophisticated interpersonal skill applications. Doesn't fully understand impacts and implications of behavior or decisions. Personal issues: likes to party, meeting partners, stays out late/comes in late.

Your 30's

Getting better, knowing more, developing relationships, slowing understanding how the game is played.

Strengths: More stable, able to take on more responsibility, better knowledge & experience, lots of energy, ready to move up - starting management positions. This is where they start to define their business personality. Technology: On the burning edge of technology - the ability to adopt it and use it with good business sense.

Weaknesses: Ready to move up - but not there yet, sometimes pushes the wrong way, personal issues: getting married/kids.

Your 40's

On the glide path - the right mix of experience, knowledge and energy.

Strengths: Number of years of critical business experience, deep knowledge of industry, great presenter, building gravitas, understands the complexities of the business and interpersonal relationships, growing manager. Know when to hold their tongue - there's a bit more at stake. Technology: Leveraging many new and old tools - but the newer ones are perplexing you a bit.

Weaknesses: Knows how everything works in business and gets disgruntled. Challenges authority, Personal issues: kids growing/school AND mid-life crises.

Your 50's

At the height of your ability - leadership and management talents abound. You are a linchpin!

Strengths: Gravitas - you can enter almost any room or situation and handle it easily, you've seen it all - so your reaction time is shorter, nothing really fazes you, your contact sphere is phenomenal - you can connect with virtually anyone and get things done.

Weaknesses: Your energy level is starting to wane a bit, you're not as energetic and enthusiastic as you were in your 20's/30's. Highly critical of stupid decisions and can easily see solutions on the horizon. HR & corporate tend to devalue you - watch out for personel cuts. Personal issues: kids in college/possible issues with marriage/death of parents. Technology: Starting to let it go - missing out on new innovations that streamline and integrate work.

Your 60's

Coming down for a smooth landing.

Strengths: Everyone approaches to you for advice - you are THE sensei. Great management, leadership, and direction are like breathing. Companies should show you off to clients and give advice to prospects. Personal: Kids are out of the house and grown - you have the time to work late and travel.

Weaknesses: Your energy level is slowing way down - no more 10-12 hour days. You might miss faster moving objects - people, projects, technology. Especially technology: we tend to become luddites - we disregard new advances and stay with the old (comfort zone issues). Watch out for HR & Corporate - they love to eliminate your position instantly.

Your 70's, 80's, 90's

Enough already - unless you've perfected the perfect platform and formula for continuing work - time to take it easy.

"It was a very good year . . ."

It's one of my favorite Frank Sinatra masterpieces:

But now the days grow short, I'm in the autumn of the year, And now I think of my life as vintage wine, From fine old kegs, From the brim to the dregs, And it poured sweet and clear, It was a very good year.

Today is Thanksgiving. It IS the autumn of the year. And I ask my clients and colleagues to look back over the past year and see what was the vintage wine (the stuff which worked) to the dregs (the stuff that didn't).

We're not all perfect — and in my case, far from it. :)

But it's a waste of a good year not to review your highs, your successes — your home runs:

• What new clients, customers or projects did you get?
• Who did you meet and befriend — who grew your business or prominence at work?
• Where did you go? On purpose and by accident?
• When did you do it? Did you plan and act or just bump into it?
• Why did you do it? Were you assigned or asked by a client — and it took you out of your comfort zone?
• How  did you do it? What were the steps which made it special?

But it's just as important to step back and look at some of your mistakes, your wrong turns, your plans which went awry:

• What obstacle came out of nowhere and threw you for a loop?
• Who was a waste of time to work with — who hurt you, your business, or career?
• Where did you go where it took a lot of resources and didn't pay off?
• When did it happen  — did it happen multiple times? When did you procrastinate or put things off?
• Why did you do it? Were you pushed into it? Did you feel you HAD to do it? Obligation or just laziness?
• How  did it affect your career or business? What were the short term and long term effects?

Some people might say "Forget about the past — focus on the present and the future."

From this perspective, I agree. But everyone has to take some time during the year and assess what got them there and ensure they repeat the successes and the actions which streamlined their progress.

And they need to understand the wrong turns and what impact they had on their progress. It's only then you DON'T make the same mistakes again.

In any event, take today and have a relaxing, restful, tasty and filling Thanksgiving.

You've earned it. 

LEAVE YOUR QUESTIONS AND COMMENTS BELOW — I'D LOVE TO HEAR FROM YOU!

Tools That Help Me Perform At 100%.

I am frequently asked about many of the tools I use in my practice. Just a word of warning, this post is definitely not a 'static' list — these tools do change in capability, size and manufacturer. HEADS UP: If you see a tool I'm missing or one you think is better — let me know in the comments at the bottom of this page. Here we go:

Hardware

Macbook Air:  This is MY BABY. I learned on a Macintosh back in the 80's and then spent 20 long years with PC's in corporate. When I started my practice, I immediately moved to Apple. Best decision I ever made. They rarely break or have problems and help is only a phone call or visit away. It's small (13") and thin — but perfect to carry when I travel. (link)

HannsG 27" Monitor: All of us are getting older every year — don't ever skimp on your vision. It's big and has great color — and it just works! Yes I could have bought the Apple Monitor, but it's an additional $800 — and I'm not a graphics person — I'm not picky. (link)

iPhone: I have this wherever I go — even in the shower. When I don't need my Air, my iPhone delivers EVERYTHING I need to stay connected to my office, assistant, and my clients. I just moved from the 3GS to the 5 and I can't be happier! It's the best of the best and at $199 — it's a steal. (link)

iPad: Is this overkill with my Air and iPhone? Not at all. I use it to give demonstrations to small groups or presentations one-on-one with my clients. It boots up instantly and is connected to all of my files. In addition, my family uses it all the time for reading, checking news, and playing games. Guess what Santa is going to bring down the chimney this year? (link)

Western Digital My Passport 1TB: I need this because I only have 128GB of space on my Air. I connect to it daily and have it encased in a CaseLogic case (link) — but it's vital to keep all of my current and old files ready to access. (link)

Western Digital 1 TB: This is my backup — using Time Machine and SuperDuper, I had it partitioned so I have two different images of the same hard drive on my Air. I also keep all my music on it too. (link)

Brother HL-2270DW Printer: This is my workhorse — my $99 B&W printer that pounds out anything I need printed (less and less every day) — but it's there, it works, and it delivers. On paper, labels, cards . . . anything. (link)

Plantronics Headsets: I have two headsets — one for my direct coaching line (link) and for Skype/Webinars (link). They are expensive ($250+) — but they WORK. And I never have any audio issues with them.

Bindertek Binders: American binders STINK. How many times does your 3-ring binder stick, get caught on paper, or just break? Bindertek is the European solution that has been around for decades. 2 rings are better than 3. Trust me — you'll love them. (link)

Thule SlingBack: For many years, I carried around a number of briefcases — all the way from a 007 hard Samsonite case to a Lands End canvas bag to a Ogio computer bag. I realized the bigger they are, the more crap I carry in them. So I culled myself down to a Thule and I've never looked back. And it allows me to have two hands free!  (link)

Software

iCloud: This brings everything together — my iPhone, Air, iPad, and all of my files, music, movies, etc. I know — some of you diehards don't believe in it. But it's worked perfectly for me so far. It keeps all of my files synced (my calendar, contacts and email too!) perfectly — and it's easy to use too. (link)

MacMail: I know, I should use Gmail, but MacMail just works. It's clean and it does EXACTLY what I need it to do without all the bells and whistles. It allows me to archive past emails and access them instantly. I love it. (link)

iCal: This is my lifeline for my business — it allows me to color-code all of my appointments, attach tasks/activities, and save for eternity. (link)

iWork: Keynote, Pages, Numbers — my final Apple entry — but clearly a favorite of mine. I was brought up on Word (too big), Excel (too complex at times), and Powerpoint (my one true love). When Apple introduced iWork, I was intrigued that they had taken the very best of every tool and made them better (and in Keynote's situation — much, much better). I don't need to do mail merges or pivot tables — so I use Pages and Numbers. But for ALL of my presentations — I use Keynote. And the audiences respond and constantly ask, "What presentation software do you use?" Or even better, "Who professionally made your presentation?" (link)

Wordpress: This entire site is constructed within Wordpress — it has REVOLUTIONIZED the way I market and communicate on the web. I have total control of what goes where AND posting new blogs items are super simple. If your site isn't in Wordpress, you are missing out on something BIG. (link)

Dropbox: I worry A LOT. Especially about important files and the ability to access them instantly. Dropbox allows me to easily 'drop' important files, archive key blocks of info, and access them anywhere — on my mac, my iPhone, or iPad — or even at an outside PC. And it just works. (link)

Evernote:  Ever read something on the web and forget where it is? Or want to save a PDF for later reading or dissemination? Or a myriad of other things? Evernote is the answer. (link)

Pixelmator:  I have an eye for graphics but I'm not as talented as a graphic designer. But I do have a need to do slightly complex techniques on images or build logos for my products. And I don't want to spend $600-$800 on Adobe Illustrator or Photoshop. This is where Pixelmator comes in — it's a full function image tool which allows you to modify photos or text in many ways. It's intuitive and it just works. (link)