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There's A Talent War & The Ceasefire Is Over.

With so many companies focused on simple survival during the downturn, with so much job loss and anxiety among those who survived, it was easy to forget about the war for top talent. But the downturn was just a temporary truce; the battle is about to erupt again in full force. And ironically the companies are the most at risk of losing their best leaders are ones that responded most vigorously (but often misguidedly) during the recession.

ceasefireWith so many companies focused on simple survival during the downturn, with so much job loss and anxiety among those who survived, it was easy to forget about the war for top talent. But the downturn was just a temporary truce; the battle is about to erupt again in full force. And ironically the companies are the most at risk of losing their best leaders are ones that responded most vigorously (but often misguidedly) during the recession. By Michael Watkins at Harvard Business Review.

Why? Because there is tremendous pent-up demand for new opportunities and advancement among high-potential leaders. According to a recent study just 10% of high-potential leaders lost their jobs during the recession (with many quickly securing new opportunities). But fewer than usual received promotions or moved to new companies. So at the first sign that the job market is heating up, many will be dusting off their resumes and seeking greener pastures.

Companies that did a clumsy job of managing cost-cutting and restructuring during the downturn are particularly at risk of losing their best talent as conditions improve. Given plummeting revenues and the need to get costs under control, many firms rightly went into crisis mode. But the way they went about making the reductions varied greatly. For some, it was a process akin to taking a meat cleaver to the organization, with rapid, often indiscriminate cuts, and the attitude that virtually anything could be demanded of the survivors (longer hours, reduced salaries) because things were so dire.

These same survivors, especially the most talented of them, understandably feel absolutely no loyalty to their current employers; they will jump ship the instant they feel it's safe to do so. In fact it's a wonderful time for strong companies to consolidate their positions and accelerate out of the downturn by cherry-picking the very best talent out of competitors who have (probably irreparably) damaged their corporate cultures. Some attention to effective on-boarding is also warranted as it will help you to retain the talent you hire.

If you are leading a company that fell into this trap, what can you do? If you aren't already highly focused on how you will retain your best talent in the next couple of years, you should be. In part, this means launching immediate efforts to rebuild the culture and restore trust. This may, unfortunately, require that you bring new top leadership that hasn't been tainted by what was done while the business was in survival mode. Beyond that, you should be looking hard for any sign that the job market is heating up and anticipate what you need to do to rapidly adjust compensation and benefits. Above all, you should have a clear view about who your top talent is, be communicating actively with them about their potential, and charting attractive pathways for them within your organization. And you should be doing these things now, because if you wait six months, it most likely will be too late.

What about companies that did a good job of managing talent during the recession? Are they in the clear? Well yes and no. One very fine company that I work with, a Fortune 100 firm, is a case in point. It did virtually all the right things during the downturn by moving quickly but deftly to reduce costs. Executives took the lead in pay cuts, job losses were managed through attrition to the greatest extent possible and then via merit. Alternatives were offered to displaced workers where possible. Above all, the company did a wonderful job of communicating through the whole organization why it needed to do what it was doing. And it continued to invest scarce resources in the development of its best leaders despite enormous pressure not to do so. The net result has been minimal damage to a people-focused culture, and the company is beautifully positioned to accelerate out of the recession.

So the good news is that this company's high-potential leaders harbor strong loyalty and are inclined to stay. The bad news for the company, and others like it, is that they will be very attractive recruiting grounds for firms that didn't do such a good job during the dark times. And the desperate need for those firms to recruit leaders to replace the ones they've lost — or are about to lose — is going to rapidly bid up compensation and benefits. As is usually the case when it comes to talent, no good deed goes unpunished.

Michael Watkins is the author of, most recently, Your Next Move.

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The Problem With Cable News Thinking.

sethNot only the networks of all political persuasions that come to mind, but the mindset they represent... By Seth Godin (my hero) at Seth's Blog.

When I was growing up, Eyewitness News always found a house on fire in South Buffalo. "Tonight's top story," Irv Weinstein would intone, "...a fire in South Buffalo." Every single night. If you watched the news from out of town, you were sure that the city must have completely burned to the ground.

Cable news thinking has nothing to do with fires or with politics. Instead, it amplifies the worst elements of emotional reaction:

  • Focus on the urgent instead of the important.
  • Vivid emotions and the visuals that go with them as a selector for what's important.
  • Emphasis on noise over thoughtful analysis.
  • Unwillingness to reverse course and change one's mind.
  • Xenophobic and jingoistic reactions (fear of outsiders).
  • Defense of the status quo encouraged by an audience self-selected to be uniform.
  • Things become important merely because others have decided they are important.
  • Top down messaging encourages an echo chamber (agree with this edict or change the channel).
  • Ill-informed about history and this particular issue.
  • Confusing opinion with the truth.
  • Revising facts to fit a point of view.
  • Unwillingness to review past mistakes in light of history and use those to do better next time.

If I wanted to hobble an organization or even a country, I'd wish these twelve traits on them. I wonder if this sounds like the last board meeting you went to...

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Have More Fun.

Great viral videos are hard to come by, but Volkswagen appears to have hit the bullseye. Their new campaign “The Fun Theory” is a series of experiments, captured on video, to find out if making the world more fun can improve people’s behavior. This video, Piano Stairs, has achieved over 1 million views on YouTube – I can’t count how many times friends have shared it this week. Among the experiments: does turning a set of subway stairs into a real-life piano encourage people to use them (answer: yes, 66% more). Another experiment asks whether making a trash can sound like a 50ft-deep well will make people pick up their trash. An upcoming experiment, meanwhile, will turn a bottle recycling center into an arcade game.

The brand placement is as subtle as it could possibly be: a simple VW logo dropped in at the end. And yet the content carries that logo all around the web, as tens of thousands of people pass around the video, along with their positive associations for the VW brand. Isn’t that the definition of a perfect brand campaign?

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The Kinds of Employees You Want to Hire.

Those who are innately confident and self-directed routinely outperform co-workers, regardless of their backgrounds.

appleThose who are innately confident and self-directed routinely outperform co-workers, regardless of their backgrounds. By Nick Tasler at BusinessWeek.

There are two kinds of employees. Some believe they can make things happen, and the others believe that things happen to them. The first group believes that the outcome of their life and career is more or less in their own hands, and they wouldn't have it any other way. The other group takes more of a Forrest Gump approach: They sit around and wait for a bus to take them somewhere. This distinguishing feature is captured by something called a "core self-evaluation." After more than a decade of research, psychologist Tim Judge has discovered that virtually all superstar employees—from rainmakers in the field to line workers on the floor all the way to big guns in the boardroom—have one thing in common: a high core self-evaluation. Judge describes core self-evaulation as "a person's fundamental bottom line evaluation of their abilities."

Judge and his colleagues have shown overwhelmingly that employees who feel like they control the events in their lives more than events control them and generally believe that they can make things turn out in their favor end up doing better on nearly every important measure of work performance. They sell more than other employees do. They give better customer service. They adjust better to foreign assignments. They are more motivated. They bring in an average of 50% to 150% more annual income than people who feel less control over the fate of their careers. Not surprisingly, these employees also like their jobs a lot more than the Gumps do.

Better Performers In Good Times And Bad In one study, Judge and his team tracked the progress of more than 12,000 people from their teenage years to middle age. He found that core self-evaluations predicted who did and didn't capitalize on the advantages life dealt them. With only a bleak view of their capacity to handle life's challenges and opportunities, even the brightest kids born to executives and engineers failed to reach as high an annual income as their less fortunate classmates.

By contrast, the supremely confident sons and daughters of roofers and plumbers who had only mediocre SAT scores and below average grades earned a 30%-60% higher income than the smart kids with dreary views of their abilities. And those kids with all the advantages of intelligence and pedigree plus a firm belief in their competence earned three times as much money as their otherwise equally blessed peers.

It seems that the difference between the successful and the unsuccessful employees has as much to do with an employee's beliefs about her ability as the reality of that ability. Considering that this difference is based as much on illusion as on reality, you might think the employee's performance would take a serious nosedive under challenging circumstances.

After all, if you think you're special, what happens when your superior or your board tells you about the areas in which you're falling short? Worse yet, what happens when the self-described superstar finds himself laid off or responsible for a division with tanking revenues? In other words, what happens when people who believe they are capable of controlling the world find themselves in an economy that is out of control? It turns out that this is when the true stars shine. Tough times weed out both those with low self-evaluations and those poseurs who only pretend to have a high self-evaluation—the narcissists. Judge finds that only about one in five people with a high core self-evaluation also scores high on measures of narcissism. That's probably why researchers continually find that those with a high self-evaluation do so much better in turbulent times compared with those with a dimmer view of their abilities, and compared with those narcissists with fragile egos.

In a series of studies by different researchers, employees with high self-evaluations have been found to respond better to corrective feedback. They also experience less stress and burnout than other employees, struggle less with work-life balance, and persevere more when searching for a job. Rather than shattering their beliefs in their abilities, it seems that a high self-evaluation creates a mental toughness that makes these people stronger and more resilient even when the chips are down.

The Core of Your Recovery Strategy To identify these stars who can take charge of your organization's rebound, you can use Judge's simple 12-question "Core Self-Evaluations Scale." (You can learn more about the scale and download it for free on Tim Judge's Web site.) It would also be a good idea to start keeping an eye out for these positive go-getters already working for you and consider giving them more responsibility and visibility in your recovery efforts. Here is how to spot them:

  • "I Think I Can" Attitude: Kindergarten never taught a lesson more supported by empirical evidence than this: People who believe they can overcome challenges are more successful in virtually every sphere of life, including work.
  • In Control: Does this employee take control of his work, or does he always point to outside circumstances when his projects go astray?
  • Confident, Not Narcissistic: There is an important difference between having a high self-evaluation and being a narcissist. Does the employee pitch in when teammates need help, or bad-mouth co-workers they view as threats? Are they receptive or defensive when you give them feedback?
  • Emotionally Stable: Employees who aren't easily discouraged are less likely to succumb to stress and burnout. They solve problems instead of saying, "See, I knew it wouldn't work!"

You could argue that getting these winners and their can-do attitudes on board still can't do much about a dismal economy. After more than a year of watching the economy go the way of the Titanic, nobody would blame you for trying to wait out the hard times. But do you really want to spend the coming months soothing your anxieties with a box of chocolates, and hoping that your bus arrives before the wind picks up?

Nick Tasler is a writer, researcher, and organizational psychologist. Tasler began his career at Andersen Consulting, was director of global research and development for think tank TalentSmart, and has consulted for Fortune 500 companies as well as smaller public and private enterprises. His book The Impulse Factor was named Best Career Book of 2008.

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Will Social Media Be of Any Help to CEOs?

Experts believe social media presents good opportunity for businesses to connect with their customers.

twitterExperts believe social media presents good opportunity for businesses to connect with their customers. By Fayazuddin A. Shirazi at Chief Executive Online.

Although industry analysts are increasingly advocating the usage of social media by companies, CEOs apparently are going easy on the suggestions. As against the increased usage of social media – such as Twitter, Facebook, MySpace and the fast growing blogs domain - by general public, CEOs are still lagging behind in adopting to such emerging trends and technologies.

Writing for his blog “My Three Cents”, Ken Makovsky, CEO and President Makovsky + Company, a NY based global investor relations company believes, CEOs are losing, what he calls, a powerful opportunity to connect with their customers by ignoring social media.

Commenting on a recent research piece which pronounced most of the CEOs to be social media slackers, Makovsky thinks social media is a rapidly growing community and CEOs should identify and align themselves with these emerging technologies.

The research by UberCEO.com, a blog watch on CEOs, found most of the Fortune 100 CEOs they surveyed were social media hermits. Out of the 100 CEOs analyzed only two had twitter accounts.

Eighty-one percent of chief executives did not have a personal Facebook page. Only 13 had profiles on the professional networking site LinkedIn. Three-quarters of the CEOs did have some kind of Wikipedia entry, but nearly a third of those had limited or outdated information, such as incorrect titles, or failed to provide sources. While some CEOs contribute to other blogs, not one Fortune 100 chief executive had his or her own blog, writes Makovsky.

However, recent research data from Nielsen revealed that people are spending more time on social networking and blog sites than ever before. Nielsen research found the number of minutes spent on social media in the United Sates is doubling over the past year. “Despite an increase (82 percent) in the total number of minutes spent year-over-year and average time per person (67 percent) year-over-years, the CEOs are still staying aloof from the rapidly growing social media community,” wonders Makovsky quoting the Nielsen and UberCEO report.

So why is that CEOs are wary about social media? Experts believe CEOs fear, their open dialogue could spell potential trouble for them as they are closely watched by the law and the governance agencies.

"No doubt regulations such as Sarbanes-Oxley and Reg-FD make CEOs cautious about communicating freely, but they're missing a fabulous opportunity to connect with their target audience and raise their company's visibility," Sharon Barclay, editor UberCEO.com told Reuters, referring to financial reporting regulations aimed at protecting investors.

Experts feel unless CEOs are motivated to use the social media themselves, they really cannot know what it is.

“You (CEOs) can't understand Twitter, Facebook, or blogging by reading an article in a magazine or a report from your CMO. Sure, they can tell you what they are, but you won't be able to truly understand how they could change your business unless you actually use them,” George F. Colony, CEO Forrester Research and the self-proclaimed CEO Guru had observed in his recent blog posting. He says the only way CEOs can understand social technologies is by using them.

“Social is like sex. It's fun to talk about and read about, but you can't truly comprehend unless you do it,” Colony noted in his blog posting at Counter Intuitive CEO.

According to Colony, the CEO of Zappos, Tony Hsieh, uses social extensively and now has 300 customer service representatives at the company on Twitter. Why? As Tony says..."People don't relate to companies, they relate to people."  “This is important insight. You, the 57 year old CEO may not use social, but that doesn't mean that your customers don't use social. You are not your customer,” Colony points out referring to Tony Hsieh’s view.

Makovsky believes, while not every CEO has the skills, inclination or regulatory freedom to blog, it’s worth remembering that the social media represent a powerful opportunity for a company — or virtually any other entity— to really connect with its most important stakeholders.

“Yes, much of the social technology is a titanic time waster. And yes, much of the technology is crap. But there may be real value here for your company -- something that you can't grasp unless you engage with social,” George F. Colony pointed out.

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Lots of Enemies? Make Friends With The Press.

Part Five of a series on Ethical Leadership — many more to come. Have I lost my mind? Honestly — the idea of making the press your friend is obscene!

newspaperPart Five of a series on Ethical Leadership — many more to come. Have I lost my mind? Honestly — the idea of making the press your friend is obscene!

Hear me out — there is a logic to my madness.

When my team coaches businesses on the inner workings of their business, we ask them to develop a Mastermind group. A group that includes a tax accountant and an attorney. Why? In addition to the visionary participants (marketing/sales), as a business owner you need trusted individuals who will tell you the truth — and don't have an agenda — because they stick to the FACTS.

Now I will lay all my cards on the table — certain parts of the press are unreliable, sneaky, and downright corrupt (like all areas of business). But there are certain areas of the press who are ethical, forthright, and just. Reporters who stick to the facts and tell it like it is — whether it is good or bad news. Finally, reporters who are in it to report the NEWS and not just get the juicy story.

Those are the people that you sidle-up to and make friends. Why?

Because they are ethical. And they will keep you on the straight and narrow. It is always refreshing to surround yourself with people that will not only massage your ego, but trusted advisers who will tell you the truth AND let you know when you venture into unethical territory.

Now let's be honest — you don't have to tell them everything. But if you get a trusted editor or publisher that you meet for lunch on a regular basis, you can be assured that they will tell you what's on their mind.

And that my friends, is worth its weight in GOLD.

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Harvey McKay: How To Negotiate!

Harvey McKayI love Harvey McKay. From one of his first books, Swim with the Sharks, I saw a real professional who was not shy about revealing his tried and true business secrets. He is a one-of-a-kind leader! By Harvey McKay

I got a phone call from a Fortune 500 CEO one week whom I had never met. After decades of begging the government to relax their regulatory grip and let his industry experience the joys of competition, his wish had been granted—and his bottom line had plummeted. He wanted me to talk to his top executives for two hours and zero in on negotiating strategies.

A bit overwhelmed, I said, "I'm very flattered but, frankly, I don't know if I can talk for two hours on negotiating." Then I realized I was actually negotiating with myself. As my brain finally reconnected, I cut myself off. "Well, let me sleep on it and I'll get back to you."

Later that evening, I began to write down some of my negotiating experiences and saw that my problem was going to be holding the speech down to two hours. I'd already brushed up against the first and second laws of negotiating that morning in my conversation with the CEO:

  1. Never accept any proposal immediately, no matter how good it sounds.
  2. Never negotiate with yourself. You'll furnish the other side with ammunition they might never have gotten themselves. Don't raise a bid or lower an offer without first getting a response.

Here are some more negotiating rules and insights:

  • Never cut a deal with someone who has to "go back and get the boss's approval." That gives the other side two bites of the apple to your one. They can take any deal you are willing to make and renegotiate it.
  • If you can't say yes, it's no. Just because a deal can be done, doesn't mean it should be done. no one ever went broke saying "no" too often.
  • Just because it may look nonnegotiable, doesn't mean it is. Take that beautifully printed "standard contract" you've just been handed. Many a smart negotiator has been able to name a term and gets away with it by making it appear to be chiseled in granite, when they will deal if their bluff is called.
  • Do your homework before you deal. Learn as much as you can about the other side. Instincts are no match for information.
  • Rehearse. Practice. Get someone to play the other side. Then switch roles. Instincts are no match for preparation.
  • Beware the late dealer. Feigning indifference or casually disregarding timetables is often just a negotiator's way of trying to make you believe he/she doesn't care if you make the deal or not.
  • Be nice, but if you can't be nice, go away and let someone else do the deal. You'll blow it.
  • A deal can always be made when both parties see their own benefit in making it.
  • A dream is a bargain no matter what you pay for it. Set the scene. Tell the tale. Generate excitement. Help the other side visualize the benefits, and they'll sell themselves.
  • Don't discuss your business where it can be overheard by others. Almost as many deals have gone down in elevators as elevators have gone down.
  • Watch the game films. Top players in any game, including negotiating, debrief themselves immediately after every major session. They always keep a book on themselves and the other side.
  • No one is going to show you their hole card. You have to figure out what they really want. Clue: Since the given reason is never the real reason, you can eliminate the given reason.
  • Always let the other side talk first. Their first offer could surprise you and be better than you ever expected.
  • You must be fully prepared to lose a great deal in order to make a great deal!
  • "Make every bargain clear and plain, that none may afterwards complain." - Greek Proverb
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Successful Startups: The Method Company.

Eric Ryan and Adam Lowry were having dinner with their new investors. The 27-year-old entrepreneurs had finally gotten a million dollars in venture capital to kick-start their company, but it came with stiff financial targets. It turned out this was the least of their problems that night. "We were passing our credit cards under the table to each other," Ryan recalls, "but none of them worked, because we had maxed them out. Eventually, we persuaded the restaurant owner we were good for the money."

methodA series highlighting successful startups - big and small. Enjoy! By Margaret Heffernan at Reader's Digest.

Eric Ryan and Adam Lowry were having dinner with their new investors. The 27-year-old entrepreneurs had finally gotten a million dollars in venture capital to kick-start their company, but it came with stiff financial targets. It turned out this was the least of their problems that night. "We were passing our credit cards under the table to each other," Ryan recalls, "but none of them worked, because we had maxed them out. Eventually, we persuaded the restaurant owner we were good for the money."

In the eight years since that embarrassing moment, Ryan and Lowry have built Method into the world's largest eco-friendly cleaning brand. Their green products use natural ingredients like corn, coconut oil, and palm oil and are packed in attractive, recyclable containers. In the process, the two changed the perception of green home-care products—and the industry too.

Ryan and Lowry had been friends since high school, but it wasn't until after college that they hit on the idea of a home-care-products company. "We were shocked to learn how toxic cleaning products were," says Ryan. Why couldn't they create green products that would be just as stylish, fragrant, and environmentally pure as Aveda's skin- and hair-care lines?

When Ryan's mom heard about the plan, she stared at him blankly: "I've never even seen you clean your room!" Undeterred, Lowry, the chemical engineer, experimented with nontoxic ways to clean, while Ryan, the ad guy, focused on marketing. In February 2001, they mixed their first four cleaning sprays and convinced the managers of 20 independent grocers to try them. Once they had their approval, they tapped friends and family and pooled their savings to come up with $90,000 in seed money.

From the start, "Go big or go home" was their mantra. Their first financing—that $1 million—was due to be signed on September 11, 2001. By the time they got it, two months later, says Ryan, "we had $16 in the bank and personally owed $300,000."

Snagging a national retailer proved just as tricky. The friends set their sights on Target, known for its trendy, affordable merchandise. "But Target didn't like the product or the brand," recalls Ryan. "We thought the deal was dead, but then a new senior buyer saw that even though we weren't selling big volumes, we were profitable, just on a smaller scale." They won over Target, but their first bottles of dish soap, shaped like bowling pins, leaked all over the shelves (intrigued shoppers removed the caps for a whiff and left them off). The partners got the mess cleaned up and redesigned the containers.

When they launched their triple-concentrated detergent, they ditched the huge boxes that were the industry norm. "We made it easier to handle, less cumbersome, and better for the environment," says Ryan. "Now almost all detergents are concentrated."

Consumers were hooked on the natural ingredients and exotic scents like ginger, yuzu, lychee, and ylang-ylang. Today, the partners sell 130 products in more than 8,000 stores, and revenues are "north of $100 million." Such hyper-growth has at times stressed the men's friendship. "Eric and I agree on 'what' but never on 'how,'" says Lowry. "Because we are willing to challenge each other, we come up with interesting and smarter solutions. There's a little bit of fire and ice between us."

Q. You launched in the middle of the 2001 recession. How did you pull that off? A. Eric Ryan: To be successful, you have to reinvent some thing, or a process, or have a point of differentiation. A recession forces you to sharpen that differ- entiation. Our customers instantly understood our products. They got the whole style and substance thing.

Q. What do you say to someone starting a business? A. Adam Lowry: Understand with great clarity what creates value for your consumer, and don't be afraid to deliver.

Q. Do you worry when companies copy you? A. ER: No, because part of our mission is to make competitors follow us. We get copied all the time, so we've created an organization that is good at changing.

Q. What's your favorite product? A. ER and AL: Whichever one we've just launched!

Q. Are you pro-clean or anti-chemical? A. ER: We're both sailors, so we are very sensitive to changes in the environment. Green has always been core to our beliefs.

Q. Could anyone do what you two have done? A. AL: Entrepreneurship is one third luck, one third effort, and one third willingness—or naïveté—to take a risk. Not everyone would put in the effort or take the risks we've taken.

Q. Do you clean your own homes? A. ER: I have a cleaning service, but the simplest way to a cleaner home is just not to bring so much crap into it. Take your shoes off! AL: I do most of the cleaning, but my wife helps too. I don't freak out about every speck of dirt. I care more about keeping things uncluttered.

Q. Is money important? A. AL: I have a three-month-old daughter I want to put through college. I live in a 1,200-square-foot apartment, and I have a mortgage, so money isn't unimportant. But it is lower on my list of priorities. What I get from Method is a great sense of fulfillment, and that's far more important.

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How to Go on the Offensive with Facebook.

facebook I love Guy Kawasaki — his thinking is light years ahead of his contemporaries. I hope you enjoy his latest piece on Facebook - read, absorb, and act!

By Guy Kawasaki at Alltop

A friend of mine conducted this informal poll about what a person should do if she were asked to show a male interviewer her Facebook page. Only 12% said they would agree. Thirty-three percent said they would walk out of the interview or refuse. Fifty-five percent said they would ask why and then decide.

It’s time to “face” two facts: First, most organizations are either already looking at candidates’ Facebook profiles, or they are going to start soon. Second, people who are worth hiring either have a social-networking profile on some service or will soon—indeed, recruiters may already think that a candidate who doesn’t have a profile is hiding something, disconnected, or clueless.

Given these two developments, the defensive advice that experts are pedaling to “be careful what you put on your Facebook profile because recruiters may look at it” is ass-backwards. Instead, you should assume that organizations are checking you out (in fact, I blogged about a more efficient way to do this here) and use this to your advantage.

That is, rather than cleanse profiles in order to escape rejection, enlightened candidates will use Facebook profiles to market themselves—perhaps even asking to show their Facebook profiles in interviews. Think about what companies are looking for: bright, diligent, honest, well-rounded, socially-responsible, green, and connected people. Now imagine that you were giving a tour of your Facebook profile to a recruiter. Would you be able to make these kinds of statements?

“This is my graduation picture. I completed a four-year program on time while working full time." “This is one of my favorite professors. I took ABC from him (where ABC is a subject area relevant to the job).” “This is a photo essay of when I traveled throughout China. I was totally blown away by the entrepreneurial spirit of the Chinese, and I made many friendships that will help me in your position.” “Here’s when my hockey/soccer/basketball/whatever team won the championship. I learned so much about hard work, discipline, and team play because of sports.” “Here’s a bunch of my friends hanging out with me (this picture should contain people of multiple genders, ethnicities, religions, and sexual orientations) right before we went on a mission to build schools in Guatemala.” “This is the day that I got my iPhone/iTablet/iWhatever—I have to admit that I’m an early-adopter of technology.” Even better: “This is a picture of how I use what this company makes.” “Here’s when I went to Demo/TechCrunch50/World Economic Forum/G8/whatever in order to learn about what’s happening in the industry.” “This is the tweetup/meetup/faceup/whatever that I coordinated to help people network better.” "Here’s where I volunteered to work at SXSW so that I could attend all the sessions for free. This is the most amazing conference—have you ever been to it?" “Here’s when I met Robert Scoble/Mike Arrington/Charlene Li/Jeremiah Owyang/Chris Anderson/Steve Rubel/Ariana Huffington/Steve Ballmer/Steve Jobs/GRAMEEMBANK/David Pogue/Walt Mossberg/whoever.”

You don’t need to get all Forest Gump, but you get the point. Some folks might make the case that I’m missing the point of Facebook: It’s supposed to be one’s personal, “let my hair down,” silly world. Yes, you will lose some cred with your friends for selling out. Welcome to the real world—here you have to make tradeoffs all the time.

For a while, people who work Facebook like this will stand out from the crowd. Then recruiters will figure out that you’re playing them. Still, I would look at it this way: “At least this candidate is clever enough to work the system.”

The irony is that if enough people start doing this, recruiters may tire of looking at Facebook profiles, and then you can go back to showing pictures of when you barfed your brains out at a party while wearing no clothes.

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09 • 09 • 09

beatlesThe Beatles are the defining group of my generation and I might daresay — many generations. Today marks a date where they will release all of their music in a remastered state AND expand their presence into younger generations via a RockBand video game offering (there are also hints of their catalogue appearing on iTunes - so stay tuned!). If you don't know it already - when it comes to marketing - The Beatles are the BEST.

I remember the first time I heard them - I was five years old in my brother's room. On the turntable was Meet The Beatles and "It Won't Be Long" was blasting out of one single speaker on the floor (that's 60's high fidelity for you - Heathkit by the way!).

I instantly fell in love. My older brothers allowed me to stay in their room and listen to the whole album before I was again banished back to my room forever.

The funny thing is that as time goes on, other bands that I LOVED just fade away - U2, REM, Jethro Tull, The Partridge Family, etc. Their music still has meaning to me — unfortunately I just don't listen to their albums anymore.

But I still have the entire Beatles catalogue on my iPhone. There is something compelling, enjoyable, and fun about their music. I listen to it ALL the time.

Go figure.

So I will be asking for the entire remastered Beatles catalog for Christmas. And Santa, I've been a good boy.

P.S. What's your favorite Beatles' song and album?

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Losing Your Compass? Try Simple Philosophy.

In the past three parts of this series, I've endeavored to lay out ways for leaders to strengthen their ethics and how to apply it to their leadership style. Some are hard and some are easy. This is an easy one: Get Philosophy into your life.

compassPart Four of a series on Ethical Leadership — many more to come. "The higher the buildings, the lower the morals." - Noel Coward

In the past three parts of this series, I've endeavored to lay out ways for leaders to strengthen their ethics and how to apply it to their leadership style. Some are hard and some are easy. This is an easy one:

Get Philosophy into your life.

It could take many forms - religion, classes, books, people, etc. But a strong dose of philosphical study in your life will allow you to become more grounded and keep you thinking about past, present, and future ethical positions. Some suggestions:

  1. Religion - If you are at all religious, hit a church, synagogue, or organization to reacquaint yourself with the ethical and moral teachings of that religion. It's not taxing, doesn't cost a lot of money, and you surround yourself with a lot of people who believe the same way you do. And when you hit an ethical pothole in the road, you can lean on them to send you on the straight and narrow once again.
  2. Books - Read! There are thousands of philosophers out there. If you like the classics, dive into them. If you like the moderns, there are many to choose from. I especially love the ethical textbooks from college - they present differing points of view of an ethical choice - and they really make you think (email me for a list of great texts - richgee@richgee.com).
  3. Speakers - Go to one of their meetings. Listen and see how you can begin to incorporate some of their teachings into your life. The worse that can happen is that you don't agree with their position - you can then walk out.

By taking this first step, it allows you to always have an 'ethical rudder' on your life - it will guide you in your business and personal life.

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Book Review: The Management Myth: Why the "Experts" Keep Getting it Wrong - By Matthew Stewart

"How can so many who know so little make so much by telling other people how to do the jobs they are paid to know how to do?" The answer to this question, posed by a professor of author Matthew Stewart, is basically the entire volume of The Management Myth, itself. This darkly funny, brutally detailed look at the management consultant class manages to unveil nonsense and presumptions of everyone involved in corporate life in America, from current gurus like Tom Peters (In Search of Excellence) to modern-day Fortune 500 company heads to the worshipped founders of business schools and management theory.

management myth"How can so many who know so little make so much by telling other people how to do the jobs they are paid to know how to do?" The answer to this question, posed by a professor of author Matthew Stewart, is basically the entire volume of The Management Myth, itself. This darkly funny, brutally detailed look at the management consultant class manages to unveil nonsense and presumptions of everyone involved in corporate life in America, from current gurus like Tom Peters (In Search of Excellence) to modern-day Fortune 500 company heads to the worshipped founders of business schools and management theory.

By SusanG at DailyKos. The Management Myth: Why the "Experts" Keep Getting it Wrong - By Matthew Stewart - Hardcover, 352 pages - W.W. Norton & Co., New York - $27.95

Along with the money has come a whole lot of admiration for the great leaders of the corporate world. University leaders, philanthropists, hospital administrators, and politicians promise to manage their fiefdoms like CEOs manage their companies .... When Jesus is compared with a CEO, it is Jesus who is thought to gain by the comparison. Whether the problem is a soul in search of salvation, a relationship on the rocks, or a superpower in trouble, according to the received wisdom the answer is to turn it into a private corporation and then manage it like a CEO.

Stewart's personal story exemplifies the ludicrousness of the consultant trade in a nutshell. Armed with no business experience or even a record of academic business classes--but a Ph.D. in Philosophy from Oxford!--he interviewed on a lark for a consultant position, urged on by a friend with about as much business experience as Stewart who'd struck gold with a firm with a top-tier firm.

Luckily for readers, Stewart was hired ... and spent years on the front lines taking notes like an embed in the consultant industry, rising from a low-level (but highly compensated) hire to founding partner of a spin-off firm, a company that (ironically) ended badly in a tangle of lawsuits and textbook examples of bad management practices.

Alternating tales of his own personal rise and disillusionment with the industry with historical background on how business education and business management became its own field in the first place, Stewart's keen eye and biting insight provide a work that is both entertaining and informative. And the book's timing couldn't be better; as outsiders look in on Wall Street and wonder how so many supposedly brilliant financiers could have been so wrong, Stewart's look at the underbelly of CEO's and their parasitic class of consultants provides several clues as to how the current economic crisis came about.

If any political party funded political science departments in the way that corporations fund the business schools, we would naturally consider their research to be little more than propaganda.

Let's begin, then, at the beginning, as Stewart does: with the origins of the business schools and the business of advising business itself. For many years, capitalists like Andrew Carnegie and J.P. Morgan managed somehow to create empires without paying theorists or obtaining MBA's, but that all changed when the first efficiency expert, Charles Frederick Taylor, did some very unscientific scientific studies and became if not the first, at least the most renowned (and pompous), advisor to businesses. "With this time-wasting stopwatch rituals and other grossly inefficient sacraments to the god of production," Stewart writes, "Taylor embodied the subtle madness of a new and profoundly unbalanced religion of practicality." But Taylor gave the "profession" a genesis and a scientific aura, despite the fact that later examinations of his "studies" proved them to be inaccurate and ... well, fudged. No matter. A "profession" of management and business consultancy was born, taken up and promulgated by Taylor's successors.

Medicine is a profession not on account of research in molecular biology but because it has licensing requirements, standards commissions, and policing mechanisms for controlling malpractice. The "profession" of business management as Donham and Mayo conceived it has none of these features. It merely exhorts good behavior on the basis of putatively "scientific" findings.

It's not that Stewart objects to quantification and analysis in a knee-jerk humanities/philosopher fashion. In its place, he acknowledges, statistics and projections can help chart a course and can turn up problem areas in need of attention. He also understands the place and role of leadership in organizations, even as he despairs of the "professionalization" of it.

But the modern idea of management is right enough to be dangerously wrong and it has led us seriously astray. It has sent us on a mistaken quest to seek scientific answers to unscientific questions. It offers pretended technological solutions to what are, at bottom, moral and political problems. It conjures an illusion--easily explained--about the nature and value of management expertise. It induces us to devote formative years to training in subjects that do not exist. It favors a naive view of the sources of mismanagement. Above all, it contributes to a misunderstanding about the sources of our prosperity, leading us to neglect the social, moral, and political infrastructure on which our well-being depends.

Not only does fetishization of ill-founded management theory threaten that non-corporate infrastructure to which he refers, it also often doesn't even make sense in a business context. "'Pure' analysis," he claims, "in most business situations tends to be conservative rather than creative. It implicitly favors optimizing the existing business rather than building a new one."

Still, there is a certain constructive role that outsiders can play in the modern corporation, if they keep the scope of their mission in mind. Often consultants can serve as hatchet men (or women, but usually men), for example. Or they can become the conduit of communication from one department to another in a poorly structured organization. Or ... they can just pull strategy out of the air sometimes, just to get things moving.

But overall, the business of advising business is a charade, one Stewart likens at one point to the introduction of a virus into an imperfect but moderately functioning organism. Sure, every corporation could probably use a wee bit of objective analysis, but the road to succumbing to a fatal parasitical malady usually begins with picking up an advisor on one project and then four years down the line having an entire staff of consultants in every department, sucking the life out of organizations, mandating lay-offs of employees even as the ranks of the contracted consultants swells.

And some of the modern strains of hyped business practice can be downright alarming on close examination. "Strategic planning," for example, uses projection and top-command control tactics that look an awful lot like Soviet Russia-era five-year plans, and can wind up creating the same kind of sullen, drag-footed compliance and stifling of innovation in the modern multinational corporation.

And most of the best business practices come down to common sense, anyway, Stewart maintains. After living the advising life and bailing on it, he's embarked now on a new writing career that's refreshing, bold and valuable. In The Management Myth, Stewart not only bites the hand that fed him--he cuts it off, chews it up, spits it out and examines its anatomy so that those unfamiliar with the practices of that invisible hand can benefit from knowledge of its previously invisible ways. Out of these shadows emerges the credo of the consultant--and the corporate--class:

Hire the smartest people in the room, the theory goes, and they'll figure out on their own how to extract money from the other people unlucky enough to be caught in the same room.

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Try Kindle for iPhone. It Will Change Your Life.

iphone kindleI have been reading books for over 42 years. I LOVE them. Biographies, business, novels, mysteries, scifi, horror, comedy . . . anything. I scare people with the amount of books (and the associated bookcases) that I own.

A number of months ago, I downloaded the iPhone version of the Amazon Kindle just to see how it works and if I would actually read a book on a small screen. Well, after a few months, I have 10 books on my iPhone and there is no end in sight.

The best feature of the iPhone Kindle (IMHO) is the ability to download a single chapter of the book to see if you like it or if it is actually lives up to its hype. Be wary — this is an addictive way to get you to try the book. I've bought all of my books this way.

Readability is not an issue. I know . . . I know — you're afraid of the small form factor. But don't worry. Remember when you went from Hardcover to Paperback? You lost 1/2 the size. The Kindle's form factor is 1/2 the size again - but you get to enlarge or decrease the size of the type, have a black, white or sepia background and read horizontally or vertically. Oh — did I add that it is back-lit? You can read in bed or in low light conditions.

The verdict? I read faster, can bookmark pages/ideas quicker, and carry my current library of books wherever I go. Not in my briefcase, backpack or purse — on my PHONE.

And it's free - you only pay (on average) $9.99 for the book (where the same physical book on Amazon might run you $20-$30).

Try it - you might like love it.

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Staying in the Game With Help on the Sidelines.

Executive coaches report steady demand for their services despite the recession. Individual and corporate clients say the one-on-one counseling is critical for career success, especially during tough economic times.

conversationA great WSJ article by Sarah Needleman, who has interviewed me a number of times — Enjoy! Executive coaches report steady demand for their services despite the recession. Individual and corporate clients say the one-on-one counseling is critical for career success, especially during tough economic times.

Coaches typically are hired by companies, at $300 an hour or more, to hone the management or communication skills of senior leaders and rising stars. Even with the recession, many coaches say some companies are retaining their services to help them get lean and efficient. Coaches also said they are seeing an increase in individuals hiring coaches on their own.

Eric Chaffin, a 38-year-old partner at law firm Bernstein Liebhard LLP in New York, has paid coach Dee Soder out of his own pocket on a retainer since 2003, and has no plans to stop. "In a down economy, it's particularly important to have someone on your side," he said. "Instead of 10 client opportunities this year, there might be five. You have to make each one count."

Mr. Chaffin said Dr. Soder, founder of the CEO Perspective Group, an assessment and advisory firm in New York, helps him with tough career and practice decisions. For example, in 2003, she helped him weigh job offers from private firms after his four-year stint as a federal prosecutor. He chose a law firm that represents plaintiffs in consumer and shareholder cases because he and Dr. Soder thought it fit well with his blue-collar family background. Last year, he shifted to another plaintiffs' firm, Bernstein Liebhard. Recently Dr. Soder advised him on how to work with clients who are hurting because of the recession. Mr. Chaffin said Dr. Soder gives him a different perspective than business associates. "Most lawyers think alike," he said. "She's helped me understand some of the characteristics of my clients and their motivations."

Executive coaches say they're being hired by more individuals like Mr. Chaffin, a trend that has helped offset tighter budgets at some corporate clients. Dr. Soder says the number of her clients who are individuals paying on their own has nearly doubled since November. Wendy Alfus-Rothman, founder of Wenroth Consulting Inc., a New York executive-coaching firm, said more individuals are scheduling monthly, rather than quarterly, sessions.

A 2007 study commissioned by the International Coach Federation pegged annual revenue world-wide for the industry, which includes life, career and executive coaches, at $1.5 billion, with about half the study's 5,415 respondents in the U.S. Of the respondents, 58% reported executive coaching as their specialty.

Coaches say many companies still use their services to retain top talent and support senior leaders while coping with smaller staffs and recession-starved budgets. Amber Romine, director in global human capital at consultancy PricewaterhouseCoopers LLC's Washington, D.C., office, said she fields a steady stream of requests from clients looking for referrals to executive coaches. Gene Morrissy, a management psychologist at RHR International, said demand in the executive-coaching practice of the Wood Dale, Ill., organizational-development firm is up 10% from a year ago.

Denver telecommunications provider Wide Open West Inc. in January canceled merit raises for this year and suspended company matching contributions to employee 401(k) plans. But this year the company will spend $25,000, about what it spends every year, on coaching for three managers. "Our fundamental belief is you have to develop your greatest assets, which are your people," said Colleen Abdoulah, chief executive.

Humana Inc., a Louisville, Ky., health insurer, also is protecting its coaching program. Humana this year will spend between $17,000 and $30,000 for six months of sessions for each of about 50 senior employees, said Jeff Nally, who heads the firm's executive-coaching initiative. The meetings cover areas such as how to build an executive presence, communicate ideas and influence others. "Even in a recession, developing talent in key roles is still important," said Mr. Nally.

Still, Humana is trying to trim coaching costs, which totaled about $25,000 to $50,000 in past years. The company now encourages participants to conduct more counseling sessions by phone, which saves money on coaches' travel fees. And rather than hire outsiders to assess coaching needs, senior executives and human-resources leaders conduct assessments of more junior employees, which cuts the length of engagements by an average of three months.

Some small-business owners use coaches as sounding boards. Nancy A. May, president and chief executive of BoardBench Cos. LLC, a four-employee advisory firm in Norwalk, Conn., pays her own way to meet periodically with Dr. Soder. Ms. May says she relies on Dr. Soder for honest advice."You wouldn't go to somebody junior and say, 'I've screwed up, what do I do?' she says.

Ms. May, 50, began working with Dr. Soder about a year ago on ways to improve her interactions with clients, among other issues. Sessions are held over the phone, and occasionally in person, twice a month for up to an hour. "At times I have a big personality and the enthusiasm can sometimes be off-putting to somebody who's more of an introvert," says Ms. May. "My coach is working with me to manage that based on the personalities of other CEOs or board people I might be working with."

Ms. May says she has noticed changes, particularly "how people are stopping and listening, and being drawn into a conversation with me a little differently."

Paula M. Zwiren, president of Allied Title LLC, a small title-insurance firm in Flanders, N.J., said she was inspired to seek coaching after attending a seminar led by a group of women business leaders. Ms. Zwiren, 33, meets quarterly with Dr. Alfus-Rothman for about two hours. "An executive coach helps you identify things that help you be in control of your destiny," she said.

Ms. Zwiren said Dr. Alfus-Rothman, whom she pays about $3,000 a year, has improved her communications skills. "You have to be very direct at the executive level, very concrete," she says. "She helps me with my power of persuasion."

Executives and senior professionals interested in executive coaching should research prospective coaches carefully because the industry isn't regulated, said Kay Cannon, a past president of the coaching federation and an executive coach in Lexington, Ky. "You want to make sure the individual has some kind of coach-specific training," she says. For example, many ICF members are certified as master, professional or associate coaches, which means they've undergone between 60 and 200 hours of training.

Ms. Cannon also recommends asking for referrals to past clients and getting a sense of whether you have chemistry with a coach before agreeing to a long-term commitment.

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CEOs - Attract The Best Board Candidates.

It is becoming increasingly difficult for boards to attract outstanding board candidates. Candidates are reluctant to consider opportunities because of the increased time demands of board membership as well as the increased time demands of the candidate's own positions. This is especially problematic because the need for board members, and especially outstanding ones, has never been greater.

board of directorsIt is becoming increasingly difficult for boards to attract outstanding board candidates. Candidates are reluctant to consider opportunities because of the increased time demands of board membership as well as the increased time demands of the candidate's own positions. This is especially problematic because the need for board members, and especially outstanding ones, has never been greater. By Peter G. Spanberger at Directors and Boards. When companies become an "employer of choice" they are in an enviable position of much more easily attracting the best and the brightest. Boards can work in the same direction to become a "board of choice" and reap the benefits of more easily attracting outstanding board candidates. What steps can a board take to accomplish this?

If a candidate is outstanding he or she will have done a thorough analysis of the caliber of the board under consideration. A board needs to have already done such an analysis and understand what makes it a board of choice. This self-knowledge forms the basis for selling an outstanding candidate on the desirability of the board.

Boards often underestimate their positive attributes and find self-analysis difficult to do. Once done, however, this self-analysis can provide each current board member with a deeper understanding of the board's strengths and positive attributes. This has obvious benefits for the current board members and makes it easier for a candidate to discover these attributes. It also gives the board ammunition with which to "sell" outstanding candidates. The analysis will also reveal shortcomings that can then be addressed.

When boards do such an analysis they typically find that the positive attributes run the gamut from obvious to more subtle. Some of the obvious board attributes involve compensation and reasonable time demands. An analysis can reveal the degree to which the board makes it easy for members to do their jobs. Are board members provided with the needed information in a timely manner? Another obvious component involves the right amount of support in terms of travel, accommodations, etc. These are necessary, but not sufficient, attributes for attracting outstanding candidates.

More sophisticated boards take their analysis to a deeper level and focus on some of the more subtle components that would make a board attractive. They recognize that outstanding candidates will assume that the obvious components are present. Outstanding candidates will focus on some of the more subtle dimensions. Strong candidates will consider the prestige and competency of the current board members. They will ask themselves how much pride they will have in being a member of this particular board.

Are the other board members people from whom this outstanding candidate can learn? Is the process of the board characterized by acrimony rather than harmonious and constructive discussion? Does diplomacy and respect permeate the boardroom? Is the board a place where challenging issues and intellectual stimulation occur? These are some of the more subtle attributes that outstanding candidates require and "boards of choice" must manifest.

Such a self-analysis can be enriched by understanding the reasons why strong candidates are or are not interested in the board. It is essential that the recruiter or a nominating committee member go deeper in their discussions with candidates. Going deeper means not allowing the individual just to give it an obvious reason for turning down the opportunity but to get to some of these more subtle factors that influence their decision. Fundamentally the individual has to read between the lines of what the candidate is saying. This additional step can provide significant insights about perceptions of board functioning.

Similarly, if board members leave or when board members' tenure expires some type of exit interview can be revealing about the presence or absence of these subtle factors. It might also be revealing to interview board members who have been off the board for a few years in order to gain further understanding of the presence or absence of these factors that would be attractive to particularly strong board candidates.

Sophisticated boards take these types of steps in order to be a compelling board opportunity for outstanding candidates.

Just as companies work diligently to become an employer of choice, boards can do the same. For a board to become a board of choice it is necessary to engage in self-analysis and what makes it a compelling board opportunity. This analysis will deepen the understanding of current board members as well as be a selling point to prospective board members. When completed, the board will have positioned itself so that it can attract candidates of the caliber necessary in today's complex business environment.

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Task Ninja: Form the Action Habit.

A lot of us get stuck in inaction –procrastinating, doing a lot of unimportant tasks to avoid the important stuff, worrying about failing or about being perfect, having a hard time starting, getting distracted, and so on. It’s time to start forming the Action Habit instead. Get all Ninja on your actions.

Flying NinjaA lot of us get stuck in inaction — procrastinating, doing a lot of unimportant tasks to avoid the important stuff, worrying about failing or about being perfect, having a hard time starting, getting distracted, and so on. It’s time to start forming the Action Habit instead. Get all Ninja on your actions. By Leo Babauta at Zen Habits.

And it’s really not that hard if you focus on it for a little while. Like any other habit, start in small doses, little tasks, just short bursts, and then build on that momentum.

Some quick steps for forming the Action Habit:

1. Figure out your key actions. Focusing on the right actions is just as important as the doing. Don’t spend a lot of time in this step — just quickly decide your Top 3 actions for today.

2. Pick one key action, and visualize the outcome. How will it look when you’re done? Again, don’t spend a lot of time here — just form a quick picture in your mind.

3. Just start. Tell yourself, “Do it now!” Make it a mantra. Don’t mess around with tools, with distractions, with anything that will get in the way of doing this task. Strip away everything but the task, and get going!

4. Focus on the moment. Just be in this task, don’t worry about the future or what mistakes you might make or might have made before. Just focus on doing this task, as best you can. Immerse yourself in it.

5. Get to done. Complete the task. Feel good about it! Pat yourself on the back!

Now repeat with the next task. The more you practice this habit, the better you get. Do it in small doses, and keep practicing. You’ll fail sometimes. See the next section for how to deal with that. But don’t let failure stop you — just practice some more.

Barriers to the Action Habit: But what if you’re having trouble actually taking action? Some quick thoughts:

Don’t worry about perfect. Too often we want to create the perfect plan, but while it’s important to know where you’re going, it’s more important not to get stuck in the planning mode. And while it’s important to do your best, perfection isn’t necessary.

Stop fiddling. Are you messing around with your software or other tools? Are you playing with fonts and colors and other non-essential things? Stop! Get back to the task.

Remove distractions. Turn off the phone, email, IM, Twitter, etc. Shut off the world around you, and just focus on the doing.

Improve it later. Just do it now. You can make it better later. Writers call this the sh*tty first draft — and while it sounds bad, it’s actually a good thing. You’re getting it done, even if it’s sloppy.

Break it into smaller chunks. Sometimes the task is too intimidating. If the task takes more than an hour, start with a 30-minute chunk. If that’s too big, do just 10 minutes. If that’s too hard, do 5. If you have to, just do 1 minute, just to get going.

Stop thinking so much. Thinking is a good thing. Overthinking isn’t, and it gets in the way. Put aside all the thinking (analysis paralysis) and just do.

If you can’t do something … figure out why. Maybe you don’t have the tools. Maybe you don’t have the authority. Maybe you need something from someone else. Maybe you’re missing some key info.

Maybe you don’t know how to do something and need to read up on it, or be taught how. Maybe you just don’t want to do it, and you should drop it altogether. Figure out what the barrier is, and solve it.

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Facebook Postings Close Doors For Job Candidates.

More employers than ever are researching job candidates on sites like Facebook, MySpace, and Twitter in order to find out more about their activities and character. And, it turns out, many candidates are doing a great job of showing their potential bosses poor communication skills, inappropriate pictures, and even how many workplace secrets they can leak.

laptopMore employers than ever are researching job candidates on sites like Facebook, MySpace, and Twitter in order to find out more about their activities and character. And, it turns out, many candidates are doing a great job of showing their potential bosses poor communication skills, inappropriate pictures, and even how many workplace secrets they can leak. By Jacqui Cheng at arsTechnica.

Some of us had the luck of doing stupid things online before most employers knew what social networking was. (I'll admit it: in my early working days, I said some not-nice things online about some of the people I worked with.) These days, however, those looking for jobs have had many years to build up an unsavory history across the Internet, and employers now know how to do their homework. In fact, nearly half of the employers in the US now search for job candidates on social networking sites like Facebook and MySpace, according to survey results from CareerBuilder. The job-finding firm said that the numbers reflect a twofold increase over those who reported doing so in last year—45 percent in 2009 versus 22 percent in 2008—and cautioned that many employers choose not to hire based on information they find online.

Facebook was the most popular site for researching job candidates this year — no surprise there, since Facebook has exploded in popularity as of late. "Professional" networking site LinkedIn came in second at 26 percent, MySpace came in third at 21 percent, 11 percent read blogs, and seven percent followed candidates' updates on Twitter. Paranoid yet about any of your recent tweets?

If you're looking for a job, you probably should be. More than a third of survey respondents said that they found info that caused them not to hire the person applying for the job, including "provocative or inappropriate photographs," content related to drinking or using drugs, and finding postings that badmouthed previous employers, coworkers, or clients. Other candidates showed poor communication skills on their social networking profiles, made discriminatory comments, lied about their qualifications, or shared confidential information from a previous employer. The one that made us cringe? "16 percent dismissed a candidate for using text language such as GR8 (great) in an e-mail or job application."

On the other hand, some candidates are doing a good job of presenting their professional side when posting online. Half of those who screened candidates via their social networking profiles said that they got a good feel for the person's personality and fit within the organization. Other employers said that they found the profiles supported the candidates' professional qualifications or that they discovered how creative the candidate was. Solid communication skills, evidence of well-roundedness, and other people's good references (we assume this one came from LinkedIn) helped boost people's credentials, too.

For most of us, it seems like common sense not to talk trash on your Facebook wall or post drunk pictures where potential employers can see them, but people are still catching up to the idea that their future bosses are on the same sites as they are. Anecdotally, I have worked at many an office that has casually looked up interns and new employees online, only to find sides of them that were less than flattering (one intern publicly declared that our company's parent company could "f-ing suck it!" immediately after we offered her the job).

Some may argue that employers shouldn't use information they found through a little bit of online stalking (something we've heard in our forums)—after all, what someone does after hours is his or her own business. At the same time, it's hard to deny that discovering truly alarming information—such as leaked workplace secrets—would be good cause for choosing another candidate. These days, everyone hunting for a job needs to exercise some judgment on what to post online and who they let access it if they want to stay in future employers' good graces.

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CMO to CEO: Insights & Advice From CEOs Who Have Made The Transition.

Little is written about the options available to CMOs to progress beyond their role as marketers and become key players at the executive committee level. At the Rich Gee Group, we frequently run into many C-Level executives who want to progress to the top rung and help them develop a strategy on what they should be doing to make themselves credible contenders for the CEO berth.

CMOLittle is written about the options available to CMOs to progress beyond their role as marketers and become key players at the executive committee level. At the Rich Gee Group, we frequently run into many C-Level executives who want to progress to the top rung and help them develop a strategy on what they should be doing to make themselves credible contenders for the CEO berth.

Spencer Stuart has a great report (click here for the PDF) that outlines each of the 10 ways to prepare for a role as a CEO:

  1. Take on a general management role in an emerging market
  2. Broaden your skill set at every opportunity
  3. Gain experience in at least one non-marketing role
  4. Get involved in as many mission-critical, non-marketing projects as you can
  5. Demonstrate your credibility and track record as a commercial leader
  6. Develop close working relationships with other functions
  7. Work with the CFO to value the company’s brand assets
  8. Hone your communication skills
  9. Learn to make the tough decisions
  10. Find a mentor who is already a CEO or in a general management position

It's a great read. Enjoy! - Rich

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Do You Need An "Executive-Level" Health Program?

How well are you? How well will you be on the job? One overlooked benefit that many companies forget (yeah right) to offer is an executive health program for their top people.

doctorHow well are you? How well will you be on the job? One overlooked benefit that many companies forget (yeah right) to offer is an executive health program for their top people. What is an executive health program? Well, one offered by The Mayo Clinic states:

The Mayo Clinic's Executive Health Program has combined medical expertise with efficiency to meet the needs of busy executives. The program offers a comprehensive examination with access to the full resources of Mayo's medical, surgical and laboratory facilities in a convenient one- to two-day period. (More days may be required if the executive requires additional subspecialty tests or examinations.)

A company's top executives must be healthy to be effective. An executive health program offers an efficient, cost-effective way to maximize a leader's health and reduce the chance of long-term leave related to disability, illness or health concerns. You usually meet with a battery of physicians who specialize in all areas of the human body.

Once they complete their analysis, the team meets together to discuss your overall health condition. They report, debate and diagnose any issues — at the end, your main physician provides a complete analysis for you with any treatments required.

Not surprisingly, many patients have been diagnosed with a previously unreported condition following a typical executive health exam.

These programs blend traditional diagnostic expertise with the latest in preventive medicine. Your evaluation is individualized according to your personal health needs and is strictly confidential. One physician, a specialist in internal and preventive medicine, will coordinate your care. Program centers are usually distributed across the nation for easy access.

Bottom line, these specialists have significant experience in interpreting test results and consulting with busy executives to ensure a thorough, comprehensive and efficient examination.

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