Email sucks. It's a terrible communication platform (no live, two-way communication), messages are sometimes understood the wrong way, they get lost, you turn around and there are 50 new emails in your inbox, and deciding what to do (open, read, file, trash) is a frustrating process. If you're old like me (I'm 48), you probably remember the old Inbox on your desk where you received actual paper memos. Harkening back to those old times, we only received/wrote 2-3 (no more than five) memos a day. Most business was done face to face or over the phone (where real, live, two-way communication happens).